Client Relationship Manager

1 week ago


Dubai, Dubai, United Arab Emirates Holo Mortgage Consultant Full time

About Holo

Holo is bringing the UAE Mortgage market into the 21st century – Fast, transparent and impartial. A team of trusted mortgage experts whose technology will find you the best deal in the market in minutes.

About the Job

Holo is seeking a dedicated Client Relationship Manager to join our team. This role is instrumental in assisting our pre-approved buyers in their property search journey and ensuring a seamless experience throughout the buying process. The ideal candidate is a motivated and customer-focused individual who excels at building relationships, understanding client needs, and navigating the intricacies of the real estate market.

Job Description

  • Client Relationship Management: Establish and maintain strong relationships with self-generated mortgage applicants who are seeking assistance in finding their dream homes.
  • Buyer Assistance: Provide personalized guidance to buyers, understanding their preferences and requirements to match them with suitable properties in our network.
  • Network Coordination: Collaborate with our real estate agency partners to identify available properties, arrange viewings, and facilitate communication between buyers and sellers.
  • Market Research: Stay up-to-date with the local real estate market trends, property values, and emerging opportunities to provide informed recommendations to clients.
  • Negotiation Support: Assist buyers in preparing offers, negotiating terms, and securing favourable deals.
  • Transaction Management: Oversee the transaction process, ensuring all necessary paperwork is completed accurately and deadlines are met.
  • Client Education: Educate buyers about the buying process, financing options, and any relevant regulations or requirements.
  • No Cold Calling: This role does not involve any cold calling to generate listings or deal with sellers. We exclusively work with self-generated buyers.
  • No Property Listings: We do not list properties. Our focus is solely assisting buyers in finding their ideal homes.
  • No Seller Interaction: This role does not involve dealing with sellers. We exclusively work with our self-generated buyers and collaborate with our real estate agency partners to fulfil their needs.

Requirements

  • 6+ months of UAE Real Estate experience
  • Experience in Real estate rentals or sales or Real Estate client management experience
  • Exceptional communication and interpersonal skills.
  • Strong organisational and time management abilities.
  • Ability to work independently and as part of a collaborative team.
  • A passion for real estate and a genuine interest in helping buyers find their ideal homes.
  • Proficiency in using real estate software and CRM tools (training provided).

What we Offer

You'll join a great group of people here with our rapidly growing team. You'll get:

  • Uncapped commission/high commission OTE
  • 1⁄2 day Friday
  • A fun working environment with awesome ego-free colleagues
  • Visa, medical and vacation all provided as standard
  • Comprehensive training and development programs.
  • Opportunity for career advancement within the company.
  • A supportive and collaborative team environment.
  • Access to a vast network of real estate industry professionals.
  • The chance to make a meaningful impact on clients' lives through homeownership.

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