Head of Customer Success

Work closely with the marketing department and the Global Head of Business Development to deliver global sales andcustomer support KPIs across each of our regional presences in Africa, Asia, LATAM and MENA.Experience and Qualifications (DO NOT APPLY WITHOUT 3 YEARS MINIMUM EXPERIENCE FROM THE FOREX CFD SPACE) Minimum 35 years of experience in Business...

Requirements: Possess a minimum of 10 years of Customer Success management experience in a multicultural environment: Fluent in English and Arabic; proficiency in French is advantageous. Possess deep knowledge of the Gulf market and customer base. Comfortably collaborate with an international team of diverse backgrounds and experiences. Have extensive...

About the Company:Immensitas Private Limited's offering Lemnisk, is a Customer Data Platform-led personalization and real-time marketing automation solution that delivers superior customer experiences resulting in increased conversions, retention, and growth for enterprisesThe key capabilities include:Connectors to organize silo-ed marketing data sources and...

Our client is pioneering provider of SaaS solutions revolutionizing legal department processes.We are seeking a Customer Success Lead MEA (Saas) to join their dynamic team in Dubai. The role entails leading a local team to achieve objectives in upselling, cross-selling, and churn reduction while maintaining the highest service quality standards. As the Head...

The job posting is outdated and position may be filled Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization....

Customer Success Manager responsibilities include: Sustaining business growth and profitability by maximizing value Analyzing customer data to improve customer experience Holding product demonstrations for customersJob briefA Customer Success Manager's responsibilities include supporting customers as they transition from sales prospects, building close...

Customer Success Managers (CSMs) aim at improving customer adoption and engagement by partnering with their customers based on their key objectives. In collaboration with other teams, they act as a trusted partner to help their customers achieve success by leveraging the full power of Elsevier solutions. The CSMs objectives are to increase value, retention,...

Customer Success Manager - Job DescriptionWe at Digital Gravity hiring an experienced Customer Success Manager to help us keepgrowing. If you're dedicated and ambitious then this is an excellent place to grow your career.Don't hesitate to apply.Responsibilities for Customer Success ManagerEstablish clear retention goals and process milestones for the client...

About Our Customer Success Manager:Dynamic Yield, by Mastercard is on the lookout for a Customer Success Manager. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role for...

Join Our Team as a Customer Success Manager at Miamin Systems Inc Are you passionate about driving customer satisfaction and ensuring their success? Miamin Systems Inc is seeking a dedicated Customer Success Manager to join our innovative team.If you thrive in a fast-paced environment and excel at building strong client relationships, we want to hear from...

Join Our Team as a Customer Success Manager at Miamin Systems Inc Are you passionate about driving customer satisfaction and ensuring their success? Miamin Systems Inc is seeking a dedicated Customer Success Manager to join our innovative team.If you thrive in a fast-paced environment and excel at building strong client relationships, we want to hear from...

Full-timeCompany Description:With offices in four locations worldwide, Easygenerator is growing quickly. We are constantly improving our product to become the global category leader and aim for hyper growth each year. At Easygenerator, we challenge, we own, we deliver, and we experiment. Our success comes from our people, and we are looking for a Customer...

Customer Feedback and Analysis:Gather customer feedback through surveys, interviews, and other channels.Analyze feedback to identify trends and areas for improvement in our products or services. Metrics and Reporting:Establish key performance indicators (KPIs) to measure customer success and satisfaction.Provide regular reports to management on customer...

Customer Feedback and Analysis:Collectingcustomer feedback via surveys, interviews, and othervenues.Examining feedback to pinpoint patternsand opportunities for enhancing our products orservices.Metrics and Reporting:Definingcritical performance indicators (KPIs) for gauging customer success andcontentment.Presenting regular updates toexecutives regarding...

Job DescriptionRole DescriptionThe Customer Success Manager will be responsible for ensuring the satisfaction and retention of our clients. This is a full-time on-site role located in Dubai. The Customer Success Manager will be responsible for managing and building relationships with clients, assessing their needs, and ensuring their success with our...

We are looking for a _Customer Success Manager_ join our global Customer Success team The main purpose of the Customer Success Manager is to manage an assigned territory and book of business associated with Academic & Government Information Solutions and eBooks Customer Success Team.In this role you will provide education materials and services, identify and...

Customer Success Manager | Digital Saints | Start-up Talent Partner DubaiDigital Saints: Your talent accelerator for tech and crypto startups and scaleups. Based in London and Dubai, we specialise in rapid scaling for businesses needing 1-200 hires.Are you a seasoned Customer Success Manager with a passion for technology and health? Do you have prior...

Company DescriptionIFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.At IFS, we're flexible, we're innovative,...

Customer Success Manager | Digital Saints | Start-up Talent Partner DubaiDigital Saints: Your talent accelerator for tech and crypto startups and scaleups. Based in London and Dubai, we specialise in rapid scaling for businesses needing 1-200 hires.Are you a seasoned Customer Success Manager with a passion for technology and health? Do you have prior...

Customer Success Manager | Genesys DubaiGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they...