Customer Specialist Retention Jobs in Dubai UAE 2023

1 week ago


Dubai, Dubai, United Arab Emirates Siemens Full time
Customer Specialist Retention Jobs in Dubai UAE 2023 | SiemensThe successful candidate will be responsible for supporting the Customer Strategy & Retention team in the implementation of a global customer lifecycle & communication framework

Job Responsibilities:


Support in the definition of clear business objectives for each customer lifecycle stage and sub-stage, and identify important triggers or events within the framework to educate the wider business and ensure all communications utilise the lifecycle framework methodology.

Perform customer analysis by identifying sources of data (customer behaviour including digital behaviour) to ensure alignment of the contact strategy with the lifecycle framework.


Job Requirements:


Degree or Honours (12+3 or equivalent) in Marketing, Business or Economics.5+ years experience in a marketing role with demonstrable experience in the interpretation and exploitation of customer insight to drive change and revenues.

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