F&b Supervisor

1 week ago


Al Fujairah City, Fujairah, United Arab Emirates ROYAL M HOTELS AL AQAH BEACH AND RESORTS Full time

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a F&B Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience and your role will include key responsibilities such as:

  • To be proficient in the History of the Specialty Outlets and act as an ambassador to it
  • To supervise a station and ensure that standards are maintained at all times
  • To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our LIFE values
  • To ensure the smooth preparation of the restaurant sidestations, miseenplace and table setups as per outlets and Rotana standards
  • To continuously collect feedback from guests and report it back to the Management
  • Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
  • Ensure the proper appearance and grooming of assigned Colleagues
  • Handle the welcome of arriving Guests and their seating through the Maitre D'Hotel and take over, if he/she is not available
  • Maintain a professional and friendly relationship with the Outlet patrons to ensure their wellbeing
  • Well versed and knowledge in the Outlet's menu, promotional activities and other relevant issues concerning the outlets and the Hotel
  • Contribute to meet and maximize the monthly revenue budget for the respective outlet
  • Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures
  • To Handle special dietary requirements in a professional way and keep both Kitchen Souschef and Manager informed
  • To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature
  • To handle in a professional way wine that is rejected or corked and handover the same to the Restaurant Manager
  • To handle a loud, intoxicated or abusive guest
  • To assist a guest or colleague that is feeling unwell
  • Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

Skills

Education, Qualifications & Experiences


You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.

You should be possesing a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.

Previous experiences in minor leadership and supervisory roles are a definite plus.

Knowledge & Competencies
Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

Salary:
AED1, AED2,500.00 per month

Ability to commute/relocate:

  • Fujairah: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 03/08/2023
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