Assistant Manager Field Operations

2 weeks ago


Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full time

Purpose of the job:
The successful applicant will be responsible for Field Service Support in UAE

Key Objectives:

  • Manage ASCs, their service KPI
  • Monitor, take measures to improve customer satisfaction
  • Understand, monitor ASC P&L
  • Service network expansion
  • System support (COSMOS/ GSPN/ XML)

Auditing/ claim ValidationPosition Responsibilities:

  • Ensure all types of service support/ KPI monitoring.
  • Service Network expansion.
  • Make sure ASC following Samsung process/procedures
  • ASC performance analysis/ Auditing
  • Competitors benchmarking
  • VOC handling/ happy calls resolution/ validation
Qualifications

  • Experience, Education and Licensure? At least 5+ years of experience in Customer service/ Technical Support/ Operations with a reputed Consumer Electronics company? Graduate Engineer/ Diploma in Electronics/ Electrical/ Tele communication? Ability to perform and work under different conditions and a team player.? Existing experience in GCC.? Good networking with the local industry? Demonstrated ability to manage multiple partners? Self starter being able to work under minimum supervision
About The Company Samsung Electronics Co., Ltd.

is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2009 consolidated sales of US$116.8 billion.

Employing approximately 188,000 people in 185 offices across 65 countries, the company consists of eight independently operated business units:
Visual Display, Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions, Digital Imaging, Semiconductor and LCD.

Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones and TFT-LCDs.

#J-18808-Ljbffr
  • Eagleye Hr Consultant

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Assistant Kitchen Manager Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsProperly cleaning and sanitizing all food preparation areas according to established standards of...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    ABOUT JOBWe are seeking a highly organized and detail-oriented individual to join our team as an Assistant to the Operations Manager. In this role, you will provide administrative support to the operations manager and assist in coordinating various projects. The ideal candidate will have excellent communication skills, strong attention to detail, and the...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    JOB DETAILSRequirementsCompletion of a medical office administration program, registered nursing degree or equivalent education in a related field, with a minimum of 5 years of experience.Experience in managing rapidly growing teams in the medical space.Technical aptitude and quick learning ability with software and systems, including EMRs.Strong...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Our client is searching for an experienced and results-oriented Fleet Operations Manager to join their growing team in Dubai, UAE. You will be responsible for overseeing the daily operations and maintenance of their fleet of service vehicles, ensuring they are reliable and readily available to assist their customers.Responsibilities:Manage the day-to-day...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Job Description:Coordinate day-to-day operations, including scheduling, logistics, and resource allocation.Assist with the development and implementation of operational policies, procedures, and standards.Monitor and track key performance indicators (KPIs) and operational metrics.Communicate with internal teams, vendors, and customers to ensure smooth...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Manager, Operation SupportOVERALL JOB PURPOSE:Oversee all aspects of mining operations, from strategic planning and budget management to safety enforcement and community relations. The role requires strong leadership, strategic thinking, and a commitment to safety and sustainability.KEY ACCOUNTABILITIES:Provide overarching strategic direction for the...


  • Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full time

    Purpose of the job:The successful applicant will be responsible for Field Service Support in UAE.Key Objectives: Manage ASCs, their service KPI Monitor, take measures to improve customer satisfaction Understand, monitor ASC P&L Service network expansion System support (COSMOS/ GSPN/ XML) Auditing/ claim ValidationPosition Responsibilities: Ensure all types...


  • Dubai, Dubai, United Arab Emirates LMI Full time

    Provides direct support to the BioWatch Director of Field Operations.Assists with the planning, coordination, and execution of special events.Assists with integration of new technologies including deployment and field testing of new technology, retrofitting current equipment, and end user training.Performs evaluations of Jurisdictional Field Operations teams...


  • Dubai, Dubai, United Arab Emirates Azadea Group Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobs Follow up, where needed, on Maintenance and Loss Prevention matters with the correspondingdepartments Draft and...


  • Dubai, Dubai, United Arab Emirates OCS Facilities Management Full time

    Are you an ambitious professional with a Bachelor's degree in Mechanical or Electrical Engineering, a minimum of 3 years of Gulf experience in shopping mall operations, and expertise in CAFM systems? We're seeking a proactive individual to join our team as Assistant Operations Manager (Hard Services) and contribute to the efficient management of our...


  • Dubai, Dubai, United Arab Emirates Salt Full time

    Experience in a similar role in the plantation sector, such as Plantation Manager, Assistant Manager, Agriculture Operations Officer, Field Supervisor, or Estate Administrator.Familiarity with plantation operations, preferably in oil palm.Comfortable using technology and able to pick up new software quickly.Excellent communication and training...


  • Dubai, Dubai, United Arab Emirates Atlantis Resorts Dubai Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsActing as second-in-command to the manager, and taking care of all duties in their absence.Assisting the Manager...


  • Dubai, Dubai, United Arab Emirates CEO Female Personal Assistant Full time

    Personal Assistant (Female) - You should be living in female CEO place. We are looking for a responsible female Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to CEO's working life and communication.Responsibilities &...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    JOB DETAILSA front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests,...

  • Operations Assistant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Gulf Career Hunt Full time

    Urgent hiringJob Title: Operations Assistant - Land FreightLocation: Dubai, UAEJob Type: Full-TimeExperience Required: 1 to 3 YearsJob Summary:The Operations Assistant - Land Freight will assist in the day-to-day management of land freight operations, ensuring timely and efficient movement of goods. The ideal candidate will have 1 to 3 years of experience in...

  • Operations Assistant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Gulf Career Hunt Full time

    Urgent hiringJob Title: Operations Assistant - Land FreightLocation: Dubai, UAEJob Type: Full-TimeExperience Required: 1 to 3 YearsJob Summary:The Operations Assistant - Land Freight will assist in the day-to-day management of land freight operations, ensuring timely and efficient movement of goods. The ideal candidate will have 1 to 3 years of experience in...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Lunar Rails is an agency based in Dubai specializing in the field of virtual assets, offering professional services to businesses located globally. We are seeking a Crypto Operations Analyst to join our close knit and high performing team. Primary responsibilities will be working with the OTC Trading Desks for client order executions and servicing...


  • Dubai, Dubai, United Arab Emirates Skinny Genie LLC Full time

    Operation Assistant ManagerWe are looking for an experienced Operation Assistant Manager to join us. The Operation Assistant Manager will play a key role in ensuring the efficient and effective functioning of all aspects of our operations, from production and supply chain management to customer service and quality control.Key Result Areas: Assist the...

  • Operations Assistant

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Levels FZ LLC Full time

    Job OverviewKey Responsibilities Assist with the procurement process, including obtaining quotes, preparing purchase orders, and tracking orders to ensure timely delivery. Support logistics activities, such as coordinating shipments, tracking inventory, and maintaining accurate records. Perform general administrative tasks, including filing, data entry, and...

  • Operations Assistant

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Emirates Flight Catering Full time

    Organization:FOOD POINTDescription:Operations Assistant - Food PointApplications are invited for the position of Operations AssistantPosition within: Food PointReports to: Operation ManagerLocation: Food PointCategory: PlanningDepartment: Food PointPrimary focus is to assist the Production Planner to perform variety of production planning duties. Preparation...