Policy Management Officer

1 week ago


Dubai, Dubai, United Arab Emirates Allianz Popular SL. Full time
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Select how often (in days) to receive an alert:

Employing Entity:
NEXTCARE Claims Management LLC

Job Type:
Full-Time

Employment Type:
Permanent

ID:
43828
We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries.

This role is in the International Health part of the business, which has several well-known customers facing brands such as Allianz Care, Nextcare and Medi24.

The International Health line of business provides international health, life and disability insurance and services, reinsurance, and administration services to a wide range of customers.

These include multinational companies, intergovernmental organizations (IGOs), non-governmental organizations (NGOs), private individuals, families, and students.

Our mission is to ensure that customers have access to quality healthcare through our support, care, and commitment to go the extra mile.

We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment, and value for our customer.

Summary

The role of the Policy Management Officer involves working in a fast moving environment and administrating a portfolio of Corporate Clients.

The roles provide candidates with the opportunity to be the "face" of our company , working with our colleagues to ensure that we exceed the requirements of the client or brokers on the administration and renewal of their contracts.

Main TasksBe a strong team player with good communication skillsAbility to be flexible and open to learning new skillsRespond to requests from external and internal clients through email within our 24 hour service level agreements (SLA)Process 50+ email per day and work on additional tasksAct as the main point of contact for assigned group schemes, Sales Managers & brokers.

Build positive and professional working relationships with internal clients
Be courteous in your verbal and written communication and at the same time ensure that your message is clear and complete
Behavioural RequirementsDemonstrate a cooperative spirit and contribute to a positive and supportive working environment
.Responsible for the policy management of small, medium and large corporate clients
.Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and data protection
.Aim to achieve a first time resolution when communicating via email or phone
.Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.). Manage your markets effectively as per team requirements
.

Behavioral CompetencyStrive for excellence at every touch point with the customerFoster state-of-art technical/operational knowledge and strive for continuous simplificationBe the benchmark

Empower the team and provide purpose and directionDevelop people, provide feedback and care to employee wellbeingCollaborate and exchange best practice.

Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failureTake ownership and responsibilityEmbrace innovation and a culture that allows to make decisions without fear of retribution.

Act with integrity, honor commitments, tell the truthFoster diversity and inclusiveness

Customer & Market Excellence:
Strive for excellence at every touch point with the customerFoster state-of-art technical/operational knowledge and strive for continuous simplificationBe the benchmark

Collaborative Leadership:

Empower the team and provide purpose and directionDevelop people, provide feedback and care to employee wellbeingCollaborate and exchange best practice.


Entrepreneurship:

Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failureTake ownership and responsibilityEmbrace innovation and a culture that allows to make decisions without fear of retribution.


Trust:
Act with integrity, honor commitments, tell the truthFoster diversity and inclusiveness
Act transparently and promote corporate social responsibility.
Administrative experience in a customer focused roleExperience working in pressurized environment with tight deadlinesStrong Knowledge of Microsoft Office (Excel, Word)#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates Allianz Partners Full time

    Policy Management Officer | Allianz Partners DubaiAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch...


  • Dubai, Dubai, United Arab Emirates TPA Full time

    1. JOB PURPOSEThe Job holder responsibility is broad and general role that will get involved in a range of policy management activities, with the view to specialize as the role evolves. Policy Validation Support Officer will support the Middle East region, giving great exposure to a range of products and business units. You are expected to help deliver the...

  • Office Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates Hoxton Capital Management Full time

    About Hoxton Capital: Hoxton Capital is a dynamic financial advisory firm with a global footprint, offering bespoke wealth management solutions to high-net-worth individuals and expatriates. With a focus on providing tailored financial advice and personalized service, we aim to empower our clients to achieve their financial goals with confidence and...


  • Dubai, Dubai, United Arab Emirates TPA Full time

    Policy Management ExecutiveDescriptionThis is a broad and general role that will get involved in a range of policy management activities, with the view to specialize as the role evolves. The Policy Management Executive will support the Middle East region, giving great exposure to a range of products and business units. You are expected to help deliver the...


  • Dubai, Dubai, United Arab Emirates Allianz Partners Full time

    We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has several well-known customers facing brands such...

  • Office Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates Shark Group for Management Services Full time

    Responsibilities:Office Management: Supervise and oversee daytoday office operations, ensuring smooth functioning of administrative tasks. Manage office supplies, equipment, and facilities, ensuring adequate inventory levels and coordinating maintenance as needed. Implement and maintain office policies and procedures to enhance operational efficiency....


  • Dubai, Dubai, United Arab Emirates Meta Full time

    Meta is seeking a strategic thinker to join our Federal Policy team as a Public Policy Manager. You will work on issues related to the Internet and Facebook's mission of giving people the power to build community and bringing the world closer together. These issues include, but are not limited to: data privacy, data security, telecommunications,...


  • Dubai, Dubai, United Arab Emirates Emirates Islamic Full time

    Role OverviewDeveloping the credit policies for the Retail Products and monitoring the credit product portfolio to ensure performance in line with the yearly plan in order to optimize the risk reward equation for the bank and to ensure that credit quality remains under control.The job holder will liaise with Group Retail Policy & Decision Management Unit on...


  • Dubai, Dubai, United Arab Emirates GMG Full time

    Join GMG as Our New Policy Development ManagerAbout GMG:GMG is at the forefront of developing and leading practices in the well-being sectors, championing an inspiring vision: to motivate individuals to succeed in ways that enrich the world. With its heritage grounded in the ownership and management by the Baker family, GMG consistently aligns its strategies...


  • Dubai, Dubai, United Arab Emirates GMG Full time

    Join GMG as Our New Policy Development ManagerAbout GMG:GMG is at the forefront of developing and leading practices in the well-being sectors, championing an inspiring vision: to motivate individuals to succeed in ways that enrich the world. With its heritage grounded in the ownership and management by the Baker family, GMG consistently aligns its strategies...


  • Dubai, Dubai, United Arab Emirates Emirates NBD Full time

    Policy & Workflow Automation Officer Jobs In Dubai | Emirates NBDFor More Top Organization Jobs Click HereDescription:Group Retail Credit is the Credit Policy unit for Retail Lending covering Personal Loans, Auto Loans, Credit Cards, Mortgages and Overdrafts. Assessment of credit risk & policy formulation related to retail lending considering the Risk...


  • Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Assistant Policy Manager (Outsourced) ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates Assistant Policy Manager (Outsourced) ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates Posted 2 days ago Permanent Competitive Assistant Policy Manager (Outsourced) Job DescriptionRole : Assistant Policy ManagerLocation: DubaiRole Purpose:Assistant...


  • Dubai, Dubai, United Arab Emirates Tactical Management DWC LLC Full time

    Our company is seeking a dependable and efficient Office Administrator to undertake a range of administrative duties, providing essential support to our staff to ensure optimal productivity. The successful candidate will be responsible for tasks such as bookkeeping, data management, and correspondence management, among others. They must be capable of...


  • Dubai, Dubai, United Arab Emirates Citi Full time

    The incumbent is a key resource in managing and developing all credit policy and process for consumer unsecured assets including acquisition and portfolio strategy (i.e. targeting, line assignment, cross sell, top-ups, activation/retention, balance transfer, credit line increase and authorizations), spanning for both Cards and Loans. She or he will also...

  • Head of Policy

    1 week ago


    Dubai, Dubai, United Arab Emirates Phoenix Search Full time

    Head of Policy: Location:Dubai, United Arab Emirates Sector:Legal Job type:Permanent Contact:Sami Qureshi Contact phone: Job ref:3661 Published:about 5 hours ago Expiry date:Head of PolicyWe are looking for experts in policy reform to be based in Dubai. Responsible for regulatory policy in all areas. This is a unique opportunity to be a key contributor to...


  • Dubai, Dubai, United Arab Emirates The Economist Group LTD Full time

    Introduction:The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and...

  • Office Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates Ampsy Business Services LLC Full time

    Key Responsibilities: Office Operations: Manage daytoday office activities, including scheduling, inventory management, and maintaining office supplies. Administrative Support: Provide highlevel administrative support to executives and staff, including calendar management, meeting coordination, and correspondence. Facility Management: Ensure the office...

  • Office Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates CDS Full time

    Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands Organize and schedule meetings and appointments Partner with HR to maintain office policies as necessary Organize office operations and procedures Coordinate with IT department on all office equipment Manage relationships with vendors, service providers, and landlord,...

  • Office Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates Smartech LLC Full time

    Job descriptionThe Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task...


  • Dubai, Dubai, United Arab Emirates Google Full time

    Sustainability and Energy Policy Manager Sustainability and Energy Policy ManagerDevelop and advance sustainability and energy policy positions on issues affecting Google business teams in APAC, including climate- and sustainability-related financial reporting, environmental claims regulation, circular economy policy for devices and hardware, water policy,...