Digital and E-commerce Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates SOFITEL Full time

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"


Digital and E-commerce manager will initiate, plan and manage the implementation of the hotel's brand website as the priority channel of electronic distribution, and to optimize the hotel's overall digital presence, to maximize exposure, grow market share and successfully strengthen the hotel's position in key feeder markets.


  • Ensure Hotel website content (pictures and text) is always up to date in all languages available, according to the corporate standards, and as per the brand guidelines on website and all thirdparty websites including Mobile App's.
  • Monitor & assist the Revenue team in ensuring rate parity throughout all edistribution channels.
  • Liaise with the Regional office for deploying website enhancements and functionality upgrades.
  • To develop online marketing plans geared to ensure that the hotel is suitably positioned and covered on the internet.
  • Review and maintain rate and room type descriptions (e.g., translations, images, etc.) in coordination with the Revenue Director/Manager.
  • To monitor ROI of the online campaigns and the management of all online channels.
  • Support and liaise with various departments to ensure optimal content delivery (PR, F&B, Marketing, Sales).
  • Create and implement promotional content for special offers and packages, in coordination with the hotel's Marketing and Revenue Managers.
  • Review the ranking of the hotel website on search engines, and update the hotel website with relevant search terms and adequate keyword frequency to ensure that the hotel website gets the best possible natural page rank in the languages available.

Qualifications

  • 2year experience (minimum) in marketing in hospitality industry.
  • Excellent capability in English language and other international language will be an advantage.


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