Customer Technical Support Consultant

1 week ago


Dubai, Dubai, United Arab Emirates Kyriba Corp. Full time

Customer Technical Support Consultant at Kyriba

Are you looking to join a passionate team dedicated to revolutionizing the world of Treasury, Cash, and Risk Management solutions? Kyriba, the global leader in cloud-based financial technology, is searching for a motivated Technical Support Consultant to join their dynamic team

Company Overview:

Kyriba is the leading provider of Software-as-a-Service (SaaS) solutions for corporate CFOs and Treasurers, helping over 2,000 organizations worldwide enhance their cash visibility, improve financial controls, and boost productivity across various financial operations.

Role:

  • Be the primary contact for customer support queries and resolve issues efficiently
  • Deliver exceptional service, troubleshoot technical problems, and manage multiple cases simultaneously
  • Collaborate with internal teams to address client requests and enhance service delivery
  • Participate in projects and migrations related to technical integrations
  • Provide mentorship to junior support consultants

Required qualifications:

  • Baccalaureate or Graduate degrees in Finance or IT or relevant work experience
  • Professional communication skills and ability to work under pressure
  • Experience in technical protocols and customer-facing roles
  • Ability to work across different time zones and with global teams
  • Prior experience in SaaS or Cloud-based support roles

Kyriba Culture and Values:

At Kyriba, we uphold a culture of innovation, client success, accountability, respect, and excellence. Join us in our mission to provide cutting-edge solutions and empower our clients' success

About Kyriba:

Kyriba is dedicated to optimizing liquidity performance for CFOs, Treasurers, and IT leaders worldwide. Our scalable SaaS solution empowers organizations to enhance financial performance and operational efficiency by leveraging real-time data and AI-driven tools.

If you are ready to make an impact and grow in a diverse and innovative environment, Kyriba welcomes you to apply and be part of our team



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