Account Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates DSM-Firmenich Full time

Location :
Dubai, UAE


Join our team and drive business growth in the region Achieve sales targets, optimize customer coverage, and build strong partnerships with local accounts.

Contribute to future strategies and stay ahead of the competition by monitoring market trends and identifying new opportunities.

At dsm-firmenich, being a force for good is not optional.

Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value.

Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Key Responsibilities:

  • Manage direct business with local accounts in the region; achieves the sales related financial targets for the affiliate/area; translates/implements the Zone sales strategy into the specific market/area sales plan;
  • Use pricing tool and directives to achieve margins targets (PM & GM) ; optimizes sales force customer coverage in line with local, technical, marketing and Global accounts requirements;
  • Secure and maintain account plans for customer area of responsibilities; provide ongoing customer support and followup to ensure customer satisfaction; quotes and negotiates following Corporate pricing directives.
  • Contribute to feedback to management on the market needs for future strategies; develops and sustains productive customer partnerships at all levels; implements corporate commercial strategies (e.g. currency, packaging transport, payment terms...); maintain and adapt the plan for expansion into MENA Region in line with identified opportunities
  • Document via sales calls, interprets briefs and communicates that information to their respective division, to the marketing and technical functions to ensure open communications so that customer requirements are appropriately communicated and satisfied;
  • Keep abreast of competitive activities, prices and new business opportunities; issue comprehensive action reports as per client's briefs; monitors commercial expenses

We bring

  • A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
  • A space to grow by encouraging and supporting curiosity and an open mindset;
  • A culture that prioritizes safety and wellbeing, both physically and mentally;
  • The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
  • A flexible work environment that empowers people to take accountability for their work and own the outcome;
  • A firm belief that working together with our customers is the key to achieving great things;

You bring

  • Bachelor's degree or equivalent (Business Management or Administration, Finance, Marketing or related field)
  • Minimum 5 years of industry experience or related fields in international environment
  • Proven experience in Sales and Distribution business
  • Strategic thinking and commercial acumen
  • Good team player, that can work well in collaborative environment, with passion for the fragrance industry
  • Effective communication skills and able to develop strong relationship
  • Excellent analytical, problemsolving and project management skills
  • Fluent in English and Arabic (mandatory)


dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress.

We aim to build a workplace where opportunity really is equal, so everyone can thrive.

We do not discriminate:
(here,) there's a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive.

With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet.

dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion.

With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, f

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