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Technical Analyst
1 week ago
Technical Analyst - System Applications | AFM - CSO Jobs in Dubai, UAE by Al Futtaim Group |
- Applicants 122
- Views 6057
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.JOB PURPOSE:
We are looking for a Technical Analyst, System Applications to join our CSO Technical team in Dubai.آ Applicant is required to be familiar with Automotive Aftersales IT applications and Business needs with an awareness and interest in Automotive Distributor Aftersales and Technical matters from an IT perspective.آ Applicant must have experience in IT and heavy computer and systems development experience ie; SAP, AS400, web based, MIS, etc.
Technical Analyst, System Applications is based in Customer Service Operations - Technical Division in Jebel Ali. He / she is expected to proactively support, lead and coordinate activity relating to CSO-TD Aftersales systems development by working with EIT Development partners, specifying and capturing requirements and overseeing project development of CSO-TD IT projects as they arise.آ Steady state the Technical Analyst, System Applications will effectively manage, service and support all CSO-TD systems including; TECDB, AFM Technical Intranet, TSIN and TGEMs, user set up and management, TSI Branch Connectivity, access and usage issues, Global Techstream bug reporting and sw installation support to Branch users.آ Technical Analyst, System Applications will also operate TECC the Technical Experience Contact Center by the opening Technical cases and follow Job Category IT - Network Job Requirements Experience
Min: 3 Years
Career LevelSenior
Job TypeFull Time
Vacancies4 Open Positions
SalaryNegotiable
GenderAny
Degree LevelAny
Faculty / InstituteAny
MajorAny
AgeAny
NationalityAny
Residence LocationAny
LanguagesAny
Own a CarAny
Have Driving LicenseAny
Job Skills Minimum Skills and Experience* Professional training or experience in IT or Computer Technology subject matter.
* College or University graduate or 3 years in a professional automotive Aftersales operation or OEM environment.
* Previous IT or computer industry experience.
* Basic knowledge of automotive on-board diagnostic scantools for software and firmware updates.
* Microsoft office and internet proficiency, advanced computer literacy
* Excellent technical communication skills, verbal and written
* Highly flexible, attention to detail and organizational skills a must
Minimum Qualifications and Knowledge:
* Diploma or University Degree
* Applicant is required to be an Computer IT Technical person.
* A interest in Distributor Automotive Aftersales IT systems and Business is recommended. About The Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group's continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group's belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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