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Executive Housekeeper

3 months ago

Dubai, Dubai, United Arab Emirates AccorHotel Full time

Company Description
We are far more than a worldwide leader.

We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.


Job Description PURPOSE OF POSITION**To oversee the operational requirements of the Housekeeping Departments ensuring the highest standards of excellence at all times, whilst maintaining a professional and well-organized service.

KEY ROLES & RESPONSIBILITIES

  • Compile Standard Operating Procedures for all areas of responsibility, ensuring that they are periodically updated
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy an impeccable housekeeping product and that services offered by housekeeping staff are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel under his/her responsibility and share results with her team including his/her Superiors
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by springcleaning
  • Conduct monthly Staff Meetings and daily briefings with Operational Managers
  • Manage all outside contractors relating to his/her department ensuring they follow all hotel policies
  • Ensure that staff rosters are produced in accordance with business requirements
  • Oversee operations of Laundry and Linen, Flower and Decoration
  • Perform related duties and special projects assigned, including Duty Management

Human Resource Responsibilities

  • Plan for future staffing needs, conducting recruitment in line with company guidelines
  • Conduct training needs analysis of Housekeeping staff and ensure training programmes are designed and implemented to meet these needs
  • Conduct probation and annual appraisals in line with company guidelines
  • Coach, counsel and discipline staff to enhance performance
  • Establish a productive work schedule in line with local labour laws

Financial Responsibilities

  • Prepare all departmental budgets and manage all operational costs within budgets
  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
  • Occupational Health and Safety (OH&S) Responsibilities
  • Ensure all OH&S legislation, policies and procedures are adhered to
  • Be familiar with property safety, first aid and fire and emergency procedures
  • Log security incidents and accidents in accordance with hotel requirements

Qualifications PERSONAL ATTRIBUTES**- Must be able to lead and manage a team and have previous experience of doing so

  • Knowledge of Opera Property Management System would be desirable
  • Must be proficient in Microsoft Office

QUALIFICATIONS

  • Degree in Hotel Management

EXPERIENCE

  • Minimum 7 years Housekeeping experience preferably in a luxury hotel environment with 5 years at a management level

Additional Information
A wonderful hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.