FB Captain

1 week ago


Dubai, Dubai, United Arab Emirates ALL - Accor Live Limitless Full time
  • Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Utilize the POS system to ring up sales, print checks
  • Carry trays, bus and reset tables with linen, china, glass and silver
  • Ascertain guests' satisfaction and handle solvable problem which may arise, informing a manager of the problem and how it was resolved
  • Follow cash and credit card procedures according to the guidelines of the accounting department
  • Maintain a clean, neat and orderly restaurant throughout service
  • Polish silver, refill salt, pepper and sugar, creamers, etc
  • Ensure that work station is stocked with appropriate condiments at all times
  • Report any guest comments regarding food and beverage to manager
  • Conscientious handling and maintenance of operating equipment
  • Learn and adhere to safety, sanitation and hygiene policies
  • Maintain good working relationships with colleagues, and all other departments
  • Maintain complete knowledge of all F&B services, outlets and hotel services/features
  • Lead opening/closing side duties as assigned and set all tables according to standards
  • Report to manager any kinds of deviation from set standard and procedures
  • Ensure that all service and storage areas are kept safe and clean
  • Help minimize waste, neglect, breakages and mishandling of supplies and equipment
  • Carry out light cleaning and maintenance of the outlet
  • Assist other Food & Beverage Outlets in their operations during peak hours if needed
  • Follow hotel code of etic at all times.
  • Assist outlet supervisor in team training when required.

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