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Team Leader

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates ROTANA hotel Full time

  • Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
  • Maintain effective communication with all related departments to ensure smooth service delivery
  • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
  • Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services
  • Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner