E-commerce and Domestic Operations Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates DHL Full time

Danzas AEI Emirates L.L.C. is a joint venture between
Al Tayer Group and DHL Global Forwarding. It's the market leader in Freight Forwarding and Logistics in Dubai.


The brand name is taken from the original Danzas Company, now rebranded as DHL Global Forwarding, which was established in 1815 by Louis Danzas.

In the UAE, Al Tayer Group started the logistics business in 1989, later rebranding as Danzas AEI Emirates.

The company has grown from strength to strength to become the leading logistics provider in Dubai and the Northern Emirates.


With a workforce of 1,200 DHL Certified Logistics and Freight Forwarding experts, Danzas puts its people front and center of everything, to ensure it attracts, develops and retains the best team, executes the best operations, delivers the best customer experience, and creates the best results for all its customers and partners.

It offers leading transportation solutions by Air, Ocean, and Road. Danzas is the market leader in Customs Brokerage and has won awards for smart freezone and clearance services. With warehouse capacity exceeding 240,000 m2, no customer is too large or too small.

Connecting People. Improving Lives.

Key Responsibilities

  • Maintain regular Attendance in line with Danzas / department policies and ensure to report to FIC / Supervisor in case of late arrival or sick leave before start of the shift.
  • Report to Supervisor any uncompliant activities
  • Follow all health & Safety policies as described in the H&S manual provided during induction
  • Establish and maintain meaningful relationships with colleagues to ensure smooth Operations and healthy atmosphere at the work place
  • Perform duties in an efficient manner that meets customer service standards meeting expectations Productivity standards and accuracy
  • Record keeping and administrate functions
  • Ensure that the necessary legal & Group's compliance is always met with during clearance and transportation of Richemont products
  • Daily execution of Ecommerce and domestic shipments based on the cutoff timings and schedules
  • Manage and execute same day delivery operations with service providers with efficiency, optimum utilization and effectiveness
  • Manage and execute domestic operations with service providers and retail and wholesale partners
  • Coordinate and liaise with transport service providers and relevant stakeholders to ensure on time deliveries as per KPI
  • Accurate and timely updating of the details on INFOR (WMS), NSI (ERP) & Dubai Trade (Emirsal)
  • Execute and collaborate for urgent shipments and deliveries with floor team, transport service providers, Maison's and CRC teams
  • Timely and accurate execution of return shipments with service providers, floor team, finance team, Maison's & CRC team
  • Reception of perfume inbound shipments (for E-Commerce) and closure in system with floor team
  • Ensure all related KPI's are respected as per the SLA agreed with the brands
  • Participate in enhancement projects
  • Ensure accurate and timely reporting for the function and completion of reports
  • Ensure timely customs submission and documentation. Prompt communication and escalation of any issues

Job Skills, Qualifications & Experience:

  • Good knowledge of Microsoft Package, INFOR WMS, NSI and SFCC
  • Basic knowledge of Customs procedure
  • Self
- motivated, Drive, Organized, Honest and takes Initiative

  • Bachelor's degree or equivalent
  • 12 years' experience in domestic and ecommerce, warehousing & distribution operations

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

Why join DHL Global Forwarding?


Our
TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.

The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry,
when people think of forwarding; we want them to think DGF because we have:

  • The
    largest global network with more than ~30,000 passionate employees
  • The most
    efficient processes and
    fastest response times:
  • The
    best solutions and
    best customer service

Our Vision:
The Logistics Company for the World.

Our Mission:
Excellence. Simply Delivered.

Our Purpose:
Connecting People, improving lives.

Our Values:
Respect & Results

Our Goals:
Employer, Provider, and Investment of Choice, Living Responsibility

  • Danzas is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics._

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