Floor Manager

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Cinemacity Full time

The floor manager is responsible for ensuring that every patron has the safest and most enjoyable concert experience possible while continually improving systems and procedures.

They are responsible for ensuring that all floor requirements are met.

The role is made up of many varying responsibilities including:

  • Coordinate the preparation of the theatre for a show (setting chairs, and
tables, barricades, stanchions, placing handbills etc.)

  • Supervisor and train staff to perform allocated roles.
  • Coordinate cleaning and positioning staff accordingly.
  • Ensure that everyone knows the emergency procedures and keep emergency
routes clear.

  • Exceptional Communication and de
- escalation skills.

  • Assist customers with any queries and requests.
  • Ensure all entrance and restricted areas are secured.
  • Having clear understanding of varying levels of access granted by passes on a nightbynight basis.
  • Notice and address any behaviors not in line with our code of conduct.

Requirement for Floor Manager:

  • A high school qualification or equivalent.
  • Minimum 1 year's relevant experience
  • Must be organized and punctual.
  • Previous experience with sales will be advantageous.
  • Proficient in Microsoft Office.
  • Wellpresented and professional.
  • Excellent verbal and written communication skills.

General skills Floor Manager should possess:

  • Computer literate.
  • Ability to communicate well with guests and team members.
  • Proficient typing skills required.
  • High level of attention to detail.
  • Team player qualities.
  • Enthusiasm to develop your own skills and knowledge.
  • Adaptability to change and willingness to embrace new ideas and processes.

Experience:

  • Cinema or Hospitality: 1 year (required)

Language:

  • Arabic (required)

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