Budget Analyst

1 week ago


Dubai, Dubai, United Arab Emirates National Park Service Full time
About the Job:
  • Position: Supervisor
  • Location: Columbia, South Carolina
  • Working hours: Monday to Friday, between 8am to 6pm

Capitol Bridge is in need of a Supervisor to lead a team of customer service representatives. Your role will involve motivating and supervising the team to ensure they meet and exceed client expectations. As a Supervisor, you will be the primary point of contact for the customer service staff, providing them with constructive feedback and necessary tools for success.

In addition to a competitive hourly rate of $29, Capitol Bridge offers a comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, paid holidays, and paid time off.

Essential Duties and Responsibilities:
  • Lead, develop, and coach customer service representatives
  • Ensure service level requirements are met
  • Provide training and support as needed
  • Maintain departmental policies and procedures
  • Communicate program updates effectively

Education and Qualifications:

  • Bachelor's degree or equivalent work experience
  • Minimum 2 years of customer service experience
  • 6 months of supervisor or leadership experience
  • Effective communication skills in English
  • Strong organizational and time management skills
  • PC proficiency, especially in Microsoft Office
  • Experience in the Medicaid Program and health insurance industry is a plus

Capitol Bridge, founded in 2012 and based in Arlington, Virginia, specializes in providing medical reviews, records/data management services, medical coding, administrative staffing, and eligibility reviews. It is an Equal Opportunity Employer that values diversity and inclusivity in the workplace.

If you require any reasonable accommodations during the application process or while performing job functions, please reach out to the recruiter. Capitol Bridge ensures compliance with federal and state disability laws to support applicants and employees with disabilities.


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