Cleaning and Housekeeping Supervisor
2 weeks ago
Immediate Joiners
As a Cleaning and Housekeeping Supervisor, your role is to oversee and manage the cleaning and housekeeping operations in various settings, such as hotels, office buildings, hospitals, or residential complexes.
You will be responsible for ensuring cleanliness, maintaining standards, and supervising a team of cleaning staff to deliver high-quality housekeeping services.
Key Responsibilities:
Supervise and coordinate daily cleaning and housekeeping operations, ensuring adherence to established standards and procedures.
Assign tasks and schedules to cleaning staff, ensuring proper coverage and efficient allocation of resources.
Train and mentor cleaning staff, providing guidance on cleaning techniques, safety procedures, and customer service.
Conduct regular inspections of assigned areas to ensure cleanliness, tidiness, and compliance with established standards.
Monitor inventory levels of cleaning supplies and equipment, placing orders as needed to ensure an adequate supply is maintained.
Ensure proper handling and storage of cleaning chemicals, following safety protocols and guidelines.
Address and resolve customer complaints or issues related to cleanliness and housekeeping services in a timely and satisfactory manner.
Develop and implement cleaning procedures and checklists to ensure consistent quality and efficiency.
Maintain records and documentation related to cleaning schedules, staff attendance, and performance evaluations.
Collaborate with other departments, such as maintenance or facilities, to address maintenance or repair needs that impact cleanliness and housekeeping operations.
Stay updated on industry trends, best practices, and new cleaning technologies or products, and make recommendations for process improvements.
Requirements:
- High school diploma or equivalent; additional certification or training in housekeeping or hospitality management is preferred.
- Proven experience as a Cleaning or Housekeeping Supervisor, preferably in a hospitality or commercial setting.
- Strong knowledge of cleaning techniques, equipment, and products, as well as familiarity with industry standards and regulations.
- Excellent leadership and supervisory skills, with the ability to motivate and guide a team of cleaning staff.
- Effective communication skills to interact with staff, clients, and other stakeholders.
- Strong organizational and time management abilities to prioritize tasks and meet deadlines.
- Attention to detail and a commitment to maintaining high cleanliness and hygiene standards.
- Knowledge of safety protocols and procedures related to cleaning and housekeeping operations.
- Ability to handle and resolve customer complaints or issues in a professional and courteous manner.
- Proficiency in using computer software and systems for scheduling, recordkeeping, and reporting.
- Physical stamina and the ability to work in a physically demanding environment, including standing for extended periods and lifting heavy objects.
- Flexibility to work various shifts, including weekends and holidays, as required in a 24/7 operational environment.
Salary:
AED2, AED3,500.00 per month
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