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Technical Assistant
7 days ago
- Posted by: admin
- Categories:
Responsibilities:
- Assist in troubleshooting technical issues and provide timely resolutions.
- Document and track technical inquiries and resolutions in the ticketing system.
- Collaborate with technical teams to escalate complex issues as needed.
- Assist in testing and quality assurance activities for technical products or solutions.
- Assist in the installation, configuration, and maintenance of hardware and software.
- Assist in creating technical documentation, manuals, and user guides.
- Stay updated on industry trends, best practices, and emerging technologies.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Proven experience in a technical support role or similar position.
- Strong understanding of technical concepts and ability to troubleshoot technical issues.
- Excellent communication and customer service skills.
- Detailoriented with strong organizational and time management skills.
Job Type:
Full Time
Job Location:Dubai
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