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Sales Manager Sr Client Service Manager
1 week ago
- Responsible for aligning to thesales strategy ensuring ARC strategic objectives aremet
- Accountable for creating turn-aroundsolutions to ensure that sales plans are met irrespective ofcurrent situation by ensuring that sales procedures and policies asdefined by the sales Sr. Management are implemented andfollowed
- Responsible to approach the managementof his/her account in a systematic way by identifying the strategythey will use to develop and grow the accountprofitably
- Do a vulnerability analysis of ARCposition in comparison to that of competitors and vendors, toensure the client's requirement is at the heart of ourproposed solution
- Formulate and execute sales,marketing, and go-to-market strategies; Management of product,pricing, costing and profit margins
- Plan,develop and implement tactical promotions and integrated marketingprograms for the targeted customersegments
- Account management, cross selling andup selling for the existing and newcustomers
- Market development, penetration in tothe existing account and expansion of new accounts andmarket.
- Manage vendor relationship on targetand quota
- Manage & Negotiate withvendors on product, pricing, marketing activities, technicalsupport, sales rebate etc.
- Identify and developpartnership with new vendors to support continuous portfoliogrowth.
- Operation management including but notlimited to inventory, vendor rebate, marketing funds, technicalsupport, etc.
- Manage product life cycles,pre-sales architecting capability for large orders and operationalissues
- Use ARC sales tools and methodology toeffectively manage their accounts, opportunities, pipelines andforecast
- Build enduring relationships anddisplay an understanding of the client industry, businessenvironment and strategy to identify current and futureopportunities for ARC
- Drive passionately forclient satisfaction throughout the entire lifecycle of theclients' buying process, by taking ownership of theco-ordination for the commercial agreement for each client. And aimto realize revenue and margin targets and exploit opportunities,whilst displaying notable client serviceorientation
- Coordinate with Head of Sales,Business Unit Managers, pre and post sales team and ProjectManagers to support marketing of their products and coordinationwith suppliers
- Any other additional tasks theline manager may give and is within the scope ofwork
JobRequirements
Qualifications
- Adegree in Engineering or a related discipline. Engineering with MBAis an added advantage
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