Emirati - Customer Service Executive Female

1 week ago


Sharjah, Sharjah, United Arab Emirates Brainstorm Human Resources Consultants Full time
A leading real estate developers group in Sharjah is looking for Customer Service Executive.

Location:
Sharjah

  • Directs visitors by maintaining a thorough knowledge of the mall services, amenities/facilities, store locations, and promotional activities
  • Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
  • Answer the phone in a timely manner and direct calls to the correct extension numbers
  • Be fully aware of the mall's Emergency Organization and Response Procedures and maintain a clear understanding of Customer service roles and areas of responsibilities
  • Actively promote promotional activities to all customers in person and on the PA system if required
  • Conduct all services and administrative functions of the Customer Service desk and tenant inmall advertising (monitoring of late opening shops)
  • Handle and resolve customer complaints and issues and direct unresolved / written complaints to Property Manager.
  • Keep records of wheelchair logs and make sure that it is returned

Salary:
AED 8,000 to 10,000 plus NAFIS

Pay:
AED8, AED10,000.00 per month

Application Question(s):

  • Do you have family book ?

Education:

  • Bachelor's (required)

Experience:

  • Working as
Customer Service: 1 year (required)

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