Cluster Assistant L&D Manager
2 weeks ago
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Job Description- Collaborate with the Cluster Director of Talent & Cultureto develop and execute the overall learning strategy for the cluster of hotels.
- Conduct training needs analysis to identify learning gaps and development opportunities for Heartists across various departments.
- Plan, coordinate, and facilitate training sessions, workshops, and other learning activities to address identified needs and enhance Heartists'skills and competencies.
- Maintain accurate and up-to-date records of training activities, attendance, and evaluations using the designated administrative systems and files.
- Monitor the effectiveness of training programs through feedback mechanisms and evaluation metrics, making adjustments and improvements as necessary.
- Work closely with department heads and managers to ensure alignment between training initiatives and organizational goals and objectives.
- Provide guidance and support to hotel management and team on learning and development matters, serving as a resource for training-related inquiries and assistance.
- Stay informed about industry trends, best practices, and innovations in learning and development to continually improve training offerings and delivery methods.
- Assist in the development of training materials, manuals, and resources to support ongoing learning initiatives.
- Bachelor's degree in Human Resources, Hospitality Management, Education, or related field.
- Proven experience in a similar role within the hospitality industry, with a focus on learning and development.
- Strong understanding of adult learning principles, training methodologies, and instructional design concepts.
- Excellent communication, presentation, and facilitation skills.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Proficiency in Microsoft Office Suite and learning management systems.
- Flexibility and openness to different projects and initiatives that contribute to the ongoing development and success of our team members and organization as a whole.
- Certification in training and development (e.g., CPTD, CPLP) is preferred but not required.
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