RC RAK Multi-Property Senior Sales Manager

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full time

Responsibilities Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

Industry Hospitality

Description

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience


•High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR


• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue


• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.


• Partners with group/catering counterpart to effectively manage the business opportunity.


• Responds to incoming group/catering opportunities for the property that are outside parameters of the .


• Handles all opportunities if property does not participate in an EBC.


• Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals.


• Focuses efforts on group/catering accounts with significant potential sales revenue.


• Develops effective group/catering sales plans and actions.


• Designs, develops and sells creative catered events.


• Maximizes revenue by upselling packages and creative food and beverage.


• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.


• Closes the best opportunities for each property based on market conditions and individual property needs.


• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service


• Handles complex business with significant revenue potential as well as significant customer expectations.


• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.


• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.


• Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.


• Provides excellent customer service in order to grow share of the account.


• Executes brand's Customer Service Standards and property's Brand Standards.


• Executes and supports the business Customer Service Standards and property's Brand Standards.


• Participates in and practices daily service basics of the brand.


• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.


• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.


• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships


• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.


• Manages and develops relationships with key internal and external stakeholders.


• Uses sales resources and administrative/support staff.

Additional Responsibilities


• Utilizes intranet for resources and information.


• Creates contracts as required.


• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Only registered members can apply for jobs.

#J-18808-Ljbffr

  • RC RAK Al Wadi Engineer Technician-HVAC

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Talent Pal Full time

    RC RAK Al Wadi Engineer Technician-HVAC MarriottInternationalJob Number Job Category Engineering & Facilities Location The RitzCarlton Ras Al Khaimah Al Wadi Desert Al Mazraa Wadi Khadija. Ras Al Khaimah United Arab Emirates United Arab Emirates VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement This job has been...

  • RC RAK Multi-Property Senior Sales Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full time

    ResponsibilitiesResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals....

  • Credit Controller

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties Full time

    The RoleThe Credit Controller will be responsible for managing the credit control process, ensuring timely payments from customers, and minimizing overdue accounts. - Monitor customer accounts and ensure timely payments are received. - Contact customers to collect overdue payments and resolve any payment issues. - Negotiate payment plans with customers who...

  • Event Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties Full time

    The RoleJob Objective With the launch of new destinations and the increasing prominence of Mina Al Arab, there's a pressing need for a dedicated individual to handle the growing number of events. This role ensures that all events are executed seamlessly and increase standards. Will play a pivotal role in overseeing all event-related activities for RAK...

  • Rc Rak, Multi-property Training Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Human ResourcesLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYHelps drive company values and philosophy and ensures all training and development...

  • Marketing Officer

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties Full time

    The RoleJob Objective: To provide professional expertise in the strategic planning, execution and management of events and marketing initiatives that enhance the company's brand visibility and productsKey Responsibilities:1. Create and maintain professional standards and procedures for all event productions. 2. Develop appropriate event programming with...

  • Community Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties Full time

    The RoleJob Objective: The role will be responsible for managing all aspects of the community, including resident relations, property maintenance, and community events. The Community Manager will play a vital role in ensuring a positive and thriving environment for all residents and visitors.Key Responsibilities: Developing and managing strategic...

  • PR & Communication Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties Full time

    The Role Job Objective: The PR and Communications Manager plays a pivotal role in shaping the public perception of RAK Properties. With the increasing importance of consistent messaging and the current gap in Arabic copywriting, this role ensures that our brand image is enhanced, stakeholder communications are managed effectively, and our messaging resonates...

  • RC RAK, Multi-Property Revenue Executive

    1 month ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab EmiratesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • RC RAK, Multi-Property Revenue Executive

    4 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab EmiratesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • RC RAK, Multi-Property Reservations Agent

    1 month ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates The Ritz-Carlton Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by...

  • RC RAK, Multi-Property Reservations Agent

    4 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates The Ritz-Carlton Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by...

  • Rc Rak, Multi-property Graphic Designer

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Designs and produces marketing materials including, but not limited to,...

  • Rc Rak, Multi-property Reservations Agent

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Rc Rak Multi-property Graphic Designer

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Designs and produces marketing materials including, but not limited to,...

  • Rc Rak, Al Wadi Multi-property Marketing Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPromotes on-brand messaging to customers through traditional, digital, and social...

  • Senior Business Analyst

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Ceramics Full time

    Who We AreWe help to create icons, we help to build marvels and our products feature in some of the most iconic buildings in the world.RAK Ceramics is one of the largest ceramics brands in the world. Specializing in ceramic and gres porcelain wall and floor tiles and sanitaryware. Headquartered in the United Arab Emirates, we serve clients in more than 150...

  • MIS and Timetabling Officer

    3 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Academy - Khuzam Full time

    RAK AcademyRAK Academy is a family of three highly regarded international schools that provide both British and International Baccalaureate curriculum pathways. Our vision is to develop 'Learning Excellence with a Community Heart'. By ensuring excellent leadership at all levels throughout our schools we aim to provide our students with a world class...

  • Sales Administration Executive

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Talent Pal Full time

    The Role Job Objective:Providing Admin Support to the line Manager and the team related to daily operationKey Responsibilities:To assist Line Manager and the team in doing Resale Transactions.To assist Line Manager and the team in collecting the required admin fees from the customers related to title deed fees NOCsfees master community fees penalties and...

  • Sales and Marketing Manager

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Brainstorm Headhunting Specialist Full time

    Required Sales and Marketing Manager for a property investment company in Ras Al Khaimah.Location: Ras Al Khaimah4 to 6 years of experience as a Marketing3 to 4 years working experience in Real Estate Industry.Should have knowledge in RAK Market.Salary: AED15, AED20,000.00 per month