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Hostess/receptionist
1 week ago
RESPONSABILITIES:
~Greet customers in a warm and friendly manner in both ~Russian and English
~Manage reservations and seating arrangements efficiently
~Provide accurate wait times and manage guest expectations during peak hours
~Coordinate with servers and kitchen staff to ensure smooth dining experiences
~Assist guest guests with inquiries,special request and accomodations
~Maintain a clean and organized hostess station
~Uphold company standards for customer service and professionalism at all times
~Collaboratee with team members to continuously improve guest satisfaction and operational efficency
REQUIREMENTS:
~Fluency in both Russian and English(spoke and written)
~Proven experience as a hostess or a similar customes-facing role
~Exceptional communication and interpersona skills
~Ability to multitask and thrive in fast-paced environment
~Strong organazational skills and attention to detail
~Flexibility to work evenings ,weekends and holidays as needed
~Previous experience in the hospitality industry is preferred
~Knowledge of reservation systems(Seven Rooms)is a must
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