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Customer Service Coordinator Jobs in Dubai
2 weeks ago
For More Top Organization Jobs:Click Here
A customer service coordinatormanages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization. Customer service coordinators maintain the positive image, brand, and reputation of the organization.
Job Responsibilities- Schedules customers' service appointments requests & share with service advisors for effective & efficient customer service.
- Attends customers' upon arrival to reception area & greet them with smile as a part of customer care steps.
- Inspect customers' vehicles (scratches, dents or any remarks) in their attendance to fill the check list sheet, which in turn, shall be acknowledged & signed by the customer.
- Performs some service advisors' clerical works to utilize their time serving more customers the best way.
- Attends Service Advisors' training programs to improve skills & competencies.
- Acts as a service advisor whenever shortfall takes place at reception.
- High School graduated or educational courses related to customer service.
- 1-2 years experience in customer service (preferred with any Automotive Agency/Dealer)
- Excellent communication skills in English (additional Arabic language is preferred).
- Smart Appearance
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