Operations Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Deow Dubai Full time
We are looking for a highly skilled and motivated Operations Manager to lead their growing team in Dubai.

To plan and drive the retail operations so as to ensure maximum sales, maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth.

To maintain the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/ her area in the store in all aspects.

To sponsor and coach the team and drive continuous improvements.

KEY RESPONSIBILITIESSales and Commercial Performance:
Prepare and participate in the preparation of sales budgetsMaximize sales and profitability of the brandMaximize productivity targets (sales per sqft, ATV, Conversion etc)Control costs within budgetary guidelinesIdentify internal and external commercial opportunitiesEnsure effective Stock and Space ManagementProvide monthly feedback on competitor and event activitiesSuggest improvements based on benchmark practices
Inventory Management & Stock Distribution
Ensure effective Inventory and Warehouse management in the territory (order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action to be takenReview and effectively deal with fast/ slow lines, new ranges and end of ranges and implement necessary actionProvision of monthly feedback to Concept on sales, stock positions and product feedback
Business Management & Development
Strategize and seek opportunity for expansion in the territoryManage roll-out of new projects and time bound implementation of projectsResearch and look for good property and locationsUnderstand Territory dynamics (demographics, consumer behavior, market understanding etc)
Operational Standards and Management
Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementationEnsure all the stores are in compliance with the store operating and customer service standardsEnsure all the stores are in compliance with the company policy on employment and state laws, health and safety standardsEnsure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the CompanyEnsure all store sales, promotions are planned effectively, executed and promptly and maintained professionally
People Management

Manage and support in team recruitmentEnsure that all new recruits understand their job and inducted well within the companyMonitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.

Set KRA's for direct reports and conduct performance appraisalOversee staff deployment and drive motivation levels of the direct reportees

Job Type:
Full-timePay: AED15, AED20,000.

00 per monthApplication Question(s):
Do you have experience as an Operations Manager in Supermarket in UAE?How many years of experience do you have in UAE?Do you have experience with supermarket Chains?Are you available to join immediately?
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