Business Performance Support Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Farah Experiences Full time

As a Business Performance Support Manager, you will be responsible to conduct in-depth analysis and problem solving to identify risks and opportunities to optimize and grow revenue performance across all assets under management by Farah Experiences.


Your responsibilities will also include:

Business Planning and Analytics

  • Work with large data sets, develop KPIs and carryout critical analysis on Merchandise and Food & Beverage revenue streams to identify growth and optimization opportunities (e.g., yield, conversion, basket size, margin)
  • Work closely with Product and Commercial teams, providing actionable insights to improve product performance (incl. recommendations on design, pricing strategy, channel distribution, segmentation and new growth opportunities)
  • Setup and run efficient mechanisms to track performance, conduct analysis and prepare insightful reports for Clevel management as well as Board as necessary (incl. dashboards, financial modelling, presentations)
  • Own the business forecast model, monitoring both internal and external trends, benchmark with industry leaders to provide stakeholders with a lookahead on potential visitation / revenue scenarios for financial and operational planning.
  • Bring new business insights through curiosity and resourcefulness in collecting and analyzing data (e.g., interview stakeholders, benchmark competitors, research market environment, create surveys)
  • Conduct analysis and prepare insightful reports for adhoc business planning initiatives (e.g., seasonal campaigns and events, operating schedules, outlet menus)
  • Engage stakeholders across multiple departments to facilitate problem solving on bespoke topics

To be considered for this role, you will need to have:

  • Bachelor or Master's degree from a reputable university
  • 25 year experience in a similar role in Theme Parks, FMCG, management consulting or other relevant industry
  • Excellent communication and critical thinking skills
  • Proven capabilities in data analytics and structured problem solving
  • Data mining
  • Data visualization
  • Resourceful, entrepreneurial and autonomous in building and owning workstreams
  • Able to prioritize, adapt and manage multiple responsibilities
  • Efficient with PowerPoint, Excel and Tableau

Desired:

  • Experience with programming languages (SQL, Python)
  • Pricing optimization experience
  • Experience with IG Agilysys Point of Sale


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