Head of Reactive Groups

1 week ago


Dubai, Dubai, United Arab Emirates SOFITEL Full time
Company Description


Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.


Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.


With magnifique touches of French elegance interlaced throughout the hotel, we invite you to 'Live the French way' and indulge in excellence.


Job Description:

  • Plan, organize, and execute conferences, banquets, and events of all sizes, from initial inquiry to postevent evaluation
  • Collaborate with clients, event planners, and the hotel's sales team to understand event requirements and ensure successful implementation
  • Coordinate with various departments within the hotel, such as catering, IT, and housekeeping, to ensure all event details are executed flawlessly
  • Oversee and lead event staff, including servers and banquet captains, to ensure a high level of service and attention to detail
  • Manage event budgets and financial aspects, including pricing, billing, and revenue optimization
  • Maintain accurate event records, contracts, and postevent reports
  • Provide exceptional service by addressing client needs, troubleshooting issues, and ensuring guest satisfaction
  • Oversee event setup, decor, and any special arrangements, ensuring they align with the guest's vision
  • Keep up to date with industry trends and innovations to offer guest the latest in event services
  • Proven experience in event planning, banquet management, or a related field, preferably in a luxury hotel or similar venue

Qualifications:

  • Strong leadership and interpersonal skills
  • Excellent communication and negotiation skills

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