Restaurant General Manager
1 week ago
MMG Hospitality is looking to extend its portfolio of reputable and upscale F&B outlets with another restaurant (Italian cuisine) that is soon to open in Dubai.
Expected responsibilities include (but are not limited to):
- Develop and maintain effective revenue management and up-selling processes to maximize revenues per cover.
- Ensure restaurant reservations are managed in an efficient and customerfriendly manner so that covers are optimized and reservations cycle times are reduced.
- Liaise closely with Head Chef to ensure that expenses are controlled and budgeted food costs are achieved.
- Propose new marketing, product and service improvement initiatives to upper management on an ongoing basis for their approval prior to implementation
- Monitor reports, customer feedback, competitor activities and industry trends to ensure restaurant concepts, services and menus deliver required business results.
- Develop business proposals for any changes or innovations needed in order to maintain and/or improve market share
- Overall responsible for the quality of service in the restaurant through maintaining consistently high personalized service standards, good food quality and presentation, in line with customers' expectations.
- Ensure effective processes are in place for service recovery and complaint handling, if required
- 5+ years of working experience within highvolume restaurants in the UAE
- 3+ years of working experience as a General Manager within highend restaurants/lounges/bars in the UAE; Managing an outlet specializing in Italian cuisine will be expected.
- Having an existing VIP clientele in Dubai would be major advantage
- Clear understanding of marketing an F&B outlet in Dubai
- Knowledge of food costing and ability of managing it
- Restaurant preopening experience is mandatory
- Proficiency in Financerelated matters such as P&L / Budgeting / Forecasting
- Capable of creating SOPs for a restaurant
Experience:
General Manager: 5 years (required)
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