Restaurant General Manager

1 week ago


Dubai, Dubai, United Arab Emirates OSH Del Mar Restaurant Full time

MMG Hospitality is looking to extend its portfolio of reputable and upscale F&B outlets with another restaurant (Italian cuisine) that is soon to open in Dubai.


Expected responsibilities include (but are not limited to):

  • Develop and maintain effective revenue management and up-selling processes to maximize revenues per cover.
  • Ensure restaurant reservations are managed in an efficient and customerfriendly manner so that covers are optimized and reservations cycle times are reduced.
  • Liaise closely with Head Chef to ensure that expenses are controlled and budgeted food costs are achieved.
  • Propose new marketing, product and service improvement initiatives to upper management on an ongoing basis for their approval prior to implementation
  • Monitor reports, customer feedback, competitor activities and industry trends to ensure restaurant concepts, services and menus deliver required business results.
  • Develop business proposals for any changes or innovations needed in order to maintain and/or improve market share
  • Overall responsible for the quality of service in the restaurant through maintaining consistently high personalized service standards, good food quality and presentation, in line with customers' expectations.
  • Ensure effective processes are in place for service recovery and complaint handling, if required
- _Other tasks which will be elaborated upon during interview._

  • 5+ years of working experience within highvolume restaurants in the UAE
  • 3+ years of working experience as a General Manager within highend restaurants/lounges/bars in the UAE; Managing an outlet specializing in Italian cuisine will be expected.
  • Having an existing VIP clientele in Dubai would be major advantage
  • Clear understanding of marketing an F&B outlet in Dubai
  • Knowledge of food costing and ability of managing it
  • Restaurant preopening experience is mandatory
  • Proficiency in Financerelated matters such as P&L / Budgeting / Forecasting
  • Capable of creating SOPs for a restaurant

Experience:

General Manager: 5 years (required)

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