Sales & Operations Intern

2 weeks ago


Dubai, Dubai, United Arab Emirates Confindetail Full time

Job Title:
Sales Operations Intern


Job Overview:


As a Sales Operations Intern at Supy, you will play a crucial role in streamlining sales processes, building a comprehensive knowledge base, and optimizing operational efficiency across various teams including Sales, Account Management (AM), Customer Success, Onboarding, Revenue, and Operations.

This internship offers hands-on experience in data-driven decision-making, process improvement, and cross-functional collaboration within a dynamic and innovative environment.

Key Responsibilities:

-
Process Improvement:

  • Analyze existing sales processes and workflows to identify inefficiencies and areas for improvement.
  • Collaborate with sales leadership and team members to implement streamlined processes and standardized procedures.
  • Continuously monitor and evaluate the effectiveness of implemented changes, making adjustments as necessary.
-
Knowledge Base Development:

  • Create and maintain a centralized knowledge base encompassing sales strategies, product information, customer profiles, and best practices.
  • Regularly update and refine the knowledge base to ensure accuracy, relevance, and accessibility for all sales and support teams.
  • Provide training and support to sales representatives on utilizing the knowledge base effectively to enhance productivity and customer engagement.
-
Cross-Functional Collaboration:

  • Liaise with various departments including Account Management, Customer Success, Onboarding, Revenue, and Operations to understand their unique requirements and challenges.
  • Facilitate communication and knowledge sharing between sales and other departments to foster collaboration and alignment towards common goals.
  • Act as a bridge between sales and other teams to ensure smooth handoffs and efficient resolution of customer issues and inquiries.
-
Data Analysis and Reporting:

  • Assist in collecting, organizing, and analyzing sales data to identify trends, opportunities, and potential areas for improvement.
  • Generate regular reports and dashboards to provide insights into key sales metrics, pipeline performance, and revenue forecasts.
  • Collaborate with the Sales Operations Manager to develop datadriven strategies and recommendations for optimizing sales performance and driving revenue growth.

Qualifications:

  • Currently enrolled in a Bachelor's or Master's degree program, preferably in Business Administration, Marketing, or a related field.
  • Strong analytical skills with the ability to interpret data and extract actionable insights.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization.
  • Detailoriented with strong organizational and time management abilities.
  • Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
  • Prior experience or coursework in sales operations, process improvement, or project management is a plus.

Benefits:

  • Handson experience in sales operations within a fastgrowing technology company.
  • Opportunity to work closely with crossfunctional teams and learn from industry professionals.
  • Valuable insights into datadriven decisionmaking and process optimization.
  • Competitive internship compensation package.
  • Potential for future career growth and advancement within the organization.

Job Types:
Full-time, Internship

Contract length: 3 months

Pay:
AED2,000.00 per month
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