Sales and Customer Service Representative

1 week ago


Dubai, Dubai, United Arab Emirates Al Saheeh Group Full time
The Sales and Customer Service Representative shall be the first point of contact for our FM services.

The employee will be required to:

  • Convert enquiries to paid customers.
  • Pitch and approve additional services as per customer requirements.
  • Inform customers about newly launched services, offers and other company updates using communication systems
  • Communicate with Service Coordinator and field teams to ensure services are completed on time.
  • Communicate with Finance Teams to ensure payment is completed on time.
  • Communicate with Customers, ensure that they are satisfied with the services and collect feedback for internal company purposes
  • Take actions on behalf of the company to boost the company image, market share and customer retention.
  • Visit customer premises, if needed, for meetings and site visits
Prior experience in an FM, or maintenance company is preferred. Employee must speak fluent English, Other languages are not mandatory but considered a bonus.


The position will be mainly office based, but as a sales representative of the firm, the employee may be needed to visit clients.


Salary:
AED2, AED3,000.00 per month

COVID-19 considerations:
All customers are required to wear a mask

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:

Facility Management: 2 years (preferred)

Expected Start Date: 15/03/2023

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