service advisor
2 weeks ago
Full job descriptionTo receive customer vehicles for service and repair jobs and raise repair orders in Workshop / Body Shop.
Technically competent to understand the customer needs and requirements and accordingly raise Orders.To provide customer support via phone and face-to-face Take and relay messages.
To provide the customer with a detailed explanation of jobs to be carried out on the vehicle.
To provide a detailed explanation and technical justification for additional repairs with a cost estimate and obtain approval from customers.
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