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Arabic Call Center Agent

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates NAILS THE MODERN MANICURE STUDIO Full time
Fluently speaks Arabic & English - Females Only.

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Proficiency with computers, especially with CRM software, and strong typing skills. Utilizing software, databases, scripts, and tools appropriately.
  • Making sales or recommendations for products or services that may better suit client.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Provide excellent customer service.

Job Types:
Full-time, Contract, Permanent

Contract length: 24 months