Service Centre Manager/ Store Operations

2 weeks ago


United Arab Emirates Antal International Full time

Role- Service Centre Manager/ Store Operations

Location:

  • Dubai

Salary- 15000 AED + Benefits

Driving License Mandatory
**Industry
- **Construction/ Building materials or chemicals /Paints

Experience-5-10 years

Must have handled 3-4 store operations

Responsibilities:

  • To manage our service centers daily operations, working hours and warehousing.
  • To provide new ideas and action changes to the showroom displays and stocks.
  • To provide impeccable customer service, particularly for more challenging or complex customer needs.
  • To organize instore events and provide VIP customer experiences.
  • To train staff in effective sales and communication strategies.
  • To conduct regular staff meetings.
  • To prepare and control the store's budget aiming for minimum expenditure and efficiency
  • To monitor/optimize the service centers hardware, SAP, and communication communications towards more lean and productive operations

Requirements:

  • Bachelor's degree or higher with specialisation in sales and marketing
  • Proven experience as Service Center Manager or in other managerial position in retail sales within paint or building material industry.
  • Proven experience in managing multiple showrooms / service centers across UAE.
  • Excellent knowledge of showroom management and best practices in UAE
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness
  • Analytical mind and familiarity with data analysis principles
  • Should have a strong personality, selfconfident and should be able to handle stress
  • Relevant field experience is required and must be willing to travel within UAE


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