Food and Beverage Captain

1 week ago


Dubai, Dubai, United Arab Emirates Dubai Marine Beach Resort & Spa Full time

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

  • Perform all necessary tasks to service food & beverage according to the standard SOP's of the hotel
  • Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
  • Practice good guest relations and attend to guest complaints and queries satisfactorily
  • Ensure the Outlet is setup for service and supervise for a smooth operation
  • Direct and supervise the service team to ensure that all duties are performed as per standards
  • Ensure that all employees have received adequate training to perform their duties
  • Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
  • Ensure minimum wastage, breakage and spoilage
  • Actively use up selling techniques bye exceeding guest expectations and to increase revenue.

Skills

Education, Qualifications & Experiences


You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.

You should be possessing a good knowledge in both written and spoken English and a wide familiarity with POS would be desirable.

Previous experiences in minor leadership and supervisory roles are a definite plus.

Knowledge & Competencies
Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

Job Type:
Permanent

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • Are you currently in Dubai?

Experience:

- food and beverage: 2 years (required)

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