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Senior Customer Relationship Executive
1 week ago
We are looking for a highly skilled customer Relations Executive to join our team in serving as the voice and face of our company.
NOTE: The deal candidate MUST have previous experience in Fitness and Wellness industries.
The successful candidate will be integral in reinforcing our reputation for exceptional customer service.
Manage a large volume of inbound calls,outbound calls, face to face chats and emails with knowledge and efficiency
Identify and address customer needs with a goal of total satisfaction
Follow company guidelines and procedures for communications with minimal supervision
Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
Respond quickly, professionally, and accurately to customer inquiries
keep the reception neat and tidy
Required Skills and Qualifications
High school diploma or equivalent
- 1-3years experience in thesame role or related field .
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Ability to multitask, manage time, and prioritize
- Ability to work individually and as a team member
- Must be able to communicate well in English
Industry
Health, Wellness & Fitness
Employment Type
Full-time
Job Type: Full-time
Pay: AED4, AED6,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How soon can you join?
Experience:
- customer service: 1 year (Preferred)
Language:
- Arabic and English (Preferred)
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