Onsite Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates RecruitGo Portal Full time

Job Overview:

Key Responsibilities:

-
Operations Setup:

  • Oversee the initial setup of cleaning operations, ensuring all systems and processes are in place.
  • Develop and implement standard operating procedures (SOPs) for cleaning services.
  • Coordinate with relevant departments to ensure seamless integration of operations.
-
Hiring and Training:

  • Recruit, interview, and hire cleaning staff to meet the company's needs.
  • Conduct comprehensive training programs for new hires, focusing on cleaning techniques, customer service, and company standards.
  • Monitor and evaluate the performance of cleaning staff, providing ongoing training and support as needed.
-
Inventory Management:

  • Source and procure highquality cleaning supplies and equipment.
  • Maintain an organized inventory system, ensuring adequate stock levels are maintained.
  • Monitor usage and reorder supplies in a timely manner to avoid shortages.
-
Quality Control:

  • Conduct regular inspections of holiday homes to ensure cleaning standards are met.
  • Address any issues or complaints promptly and effectively.
  • Implement continuous improvement strategies to enhance service quality.
-
Client Relations:

  • Serve as the primary point of contact for clients, ensuring their needs and expectations are met.
  • Build and maintain strong relationships with property owners and managers.
  • Handle client inquiries and feedback professionally and promptly.

Key Performance Indicators (KPIs):

  • Achieve a 100% success rate in turnover cleaning for holiday homes.
  • Maintain high client satisfaction ratings.
  • Ensure all cleaning staff are fully trained and compliant with company standards.
  • Efficiently manage inventory to prevent shortages and reduce waste.
  • Successfully handle client complaints and resolve issues within 24 hours.

Qualifications:

  • Proven experience in a supervisory role within the cleaning or hospitality industry.
  • Strong leadership and team management skills.
  • Excellent organizational and time management abilities.
  • Proficiency in inventory management.
  • Exceptional communication and customer service skills.
  • Ability to work independently and make sound decisions under pressure.
  • Knowledge of cleaning products, techniques, and equipment.

Preferred Qualifications:

  • Experience in turnover cleaning for holiday homes or shortterm rentals.
  • Familiarity with the Dubai market and regulatory requirements.
  • Multilingual abilities.

How to Apply:

[Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay:
From AED4,500.00 per month

Application Deadline: 30/05/2024
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