Deputy Boutique Manager

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Cartier Full time

Reference Code: 94062
Deputy Boutique Manager:

  • Abu Dhabi, AZ, AE
  • PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.

About us


Since 1847, Cartier represents the reference in luxury and is the symbol of excellence due to its extraordinary know-how, powerful values, and unique creativity.

Animated by a "pioneer spirit", our Maison is recognized as a "dream maker" through a distinctive network all around the world.

The first connection between Cartier and the Middle East and India region was established in 1912.

At that time, Jacques Cartier, one of the grandsons of Maison's founder traveled to the region, seeking artistic inspiration, natural pearls, and strong partnerships.

This journey of Jacques Cartier inspired the Maison.

Today, our regional boutiques blend passion, exquisite creations, hospitality, and generosity to create and celebrate memorable moments with our guests.

Each ambassador extends Maison's legacy built by Jacques Cartier in the Middle East and India.

Do you match this profile?
Act as a close partner to the Boutique Director/Manager and actively participate in the success of your boutique. Your strong experience allows you to lead the operational and administrative topics, enhancing the performance of the Back-Office team. You lead by example and act as a Manager in the absence of the Boutique Manager / Director and other Deputies

What do we expect from you?
-
Boutique operations activities

  • Oversee all operational activities of the boutique (back office and administration)
  • Responsible for strategizing innovative KPIs to optimize operations
  • Contribute & participate to the Operations Management community representing your boutique, where you collectively design the retail improvement required to elevate Cartier as a Brand

Financial activities:

  • Act as the warrant of the accuracy of the cashdesk reports

Stock management:

  • Ensure the optimal model stock at all times
  • Ensure efficient daily stock management
  • Manage all inventories (annual counts, cycle counts, and spot counts)

Other responsibilities:

  • Work with the Management team to think of new ways of working in your domain and in our customer journey to reduce the client waiting time, improving the clientfacing time and the perception of such time
  • Responsible for the yearly boutique audit and the security audit
  • Propose new ways of working, filing, monitoring, auditing all procedures to optimize efficiency and thoroughness
  • Responsible for all operations related to Ecom / Omni Channel / New Retail within the boutique
  • Oversee the boutique maintenance liaising & creating strong bonds with the Store Design Team
-
Team management & People Development

  • Manage & lead a team of Back Office Administrative
  • Participate in the recruitment of the administrative boutique team members and ensure an efficient integration, induction, and probation
  • Responsible to create a pipeline of internal and external talents
  • Translate, communicate, and motivate the administrative boutique team around the strategy and vision of the Maison
  • Ensure all administrative team members have a set of individual objectives matching the boutique and the market ambition
  • Responsible for the evaluation of the individual performance and identifying members with high potential ensuring a singular and adapted development plan is curated & communicated accordingly
  • Act as an inclusive leader to ensure every team member is respected and has a voice
  • Responsible for the respect of all brand and Maison policies, procedures, and guidelines
  • Act as a resourceful Manager in finding solutions and seeking new ways to engage the administrative team into the "New Retail"
  • Lead by example contributing to all boutique shifts, including morning, evening, or weekend shifts
  • Responsible for creating a Boutique schedule based on commercial needs, and consolidating and communicating all departments, as provided by all other Deputies
-
Boutique Singularity

  • Participate in the definition of the boutique strategy and vision hand in hand with the Boutique Director/Manager
  • Guarantee the implementation of the boutique action plans, realizing regular monitoring
  • Act as a resourceful Manager in finding new concepts, animations and activations to anchor the boutique as a retail reference
  • Understand and anticipate future trends of the luxury industry

Skills

  • Entrepreneurial mindset with strong proactivity and creativity
  • Excellent analytical skills and understanding of retail productivity levers
-

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