Receptionist

2 weeks ago


Dubai, Dubai, United Arab Emirates DR BEAUTY Full time
Are you a highly organized and friendly individual with exceptional communication skills? Dr.

Beauty Medical Center is seeking a dedicated Receptionist to join our team and contribute to the exceptional patient experience we provide.

As the first point of contact for our esteemed patients, you will play a crucial role in maintaining our reputation for outstanding customer service and professionalism.


About Us:
Dr. Beauty Medical Center is a medical center specializing in cosmetic and aesthetic treatments.

Our mission is to enhance our patients' natural beauty through a range of advanced procedures while providing a comfortable and welcoming environment.

With state-of-the-art facilities and a team of experienced professionals, we are committed to delivering results that exceed our patients' expectations.


Role and Responsibilities:

  • Greet patients and visitors with a warm and welcoming demeanor, creating a positive first impression.
  • Answer and direct incoming phone calls to the appropriate department or personnel.
  • Schedule and manage appointments, ensuring efficient utilization of clinic resources.
  • Assist patients with completing necessary forms and paperwork.
  • Maintain a tidy and organized reception area, keeping it free from clutter.
  • Handle patient inquiries, providing accurate information about services, pricing, and procedures.
  • Coordinate with medical staff to ensure smooth patient flow and minimize wait times.
  • Process payments and maintain accurate records of transactions.
  • Collaborate with other administrative staff to ensure cohesive clinic operations.
  • Handle confidential patient information with the utmost discretion and professionalism.
  • Assist with administrative tasks such as data entry, filing, and report generation.

Qualifications:

  • Arabic and English is mandatory
  • High school diploma or equivalent; associate's degree preferred.
  • Proven experience in a receptionist or front desk role, preferably in a medical or healthcare setting.
  • Excellent verbal and written communication skills.
  • Proficiency in using office software and equipment, including Microsoft Office Suite.
  • Strong organizational skills and the ability to multitask effectively.
  • Friendly and approachable attitude, with a commitment to delivering outstanding customer service.
  • Ability to work in a fastpaced environment while maintaining attention to detail.
  • Empathy and patience when interacting with patients from diverse backgrounds.
  • Knowledge of medical terminology and procedures is a plus.

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:

- receptionist: 2 years (preferred)

Language:

  • Arabic (required)

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