Operations Delivery Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Lockton, Inc. Full time

General information:

Reference :002697

Vacancy location:

Location:

Global, Middle East, Dubai

Work Place:

In Office

Region:

Middle East/North Africa

Vacancy details:

Job Profile:

Lockton - Experienced Professional

Title:

Operations Delivery Manager

Description:


The Operations Delivery Manager will report directly to the Chief Operating Officer, and will be responsible for producing reports, presentations, delivering multiple projects, create new frameworks and streamline current processes within the business and across teams.


We are looking for an experienced Operations Delivery Manager professional; someone with experience in facilitating business operations in a corporate setting, with a real solutions-oriented approach to everything they do, someone who is technologically advanced, with analytical thinking, and has the ability to find solutions that are technically driven.


The role works closely with the COO across a variety of initiatives, projects, and work-streams, you will thrive on variety and will use your excellent organisation and project delivery management skills to keep initiatives and projects tracked and on track, and your strong communication skills to keep stakeholders updated.


Your Responsibilities

  • Gather information, produce, and finalise reports, provide insights allowing the COO to make strategic decisions.
  • Communicate effectively with business stakeholders to ensure updates and reports are delivered timely and communicated effectively.
  • Proactively manage and track ongoing projects and initiatives to ensure adherence to timelines as delegated by the COO.
  • Manage the project budget alongside finance partners, monitoring expenditure and costs against delivered and realised benefits as the projects progress.
  • Develop project plans based on needs and requirements to guide associates and project teams.
  • Utilising analytical and problemsolving skills while planning, designing, executing, and monitoring every aspect of the project.
  • Understand and work within project management frameworks to organise, update stakeholders, project manage and deliver on relevant projects within agreed deadlines.
  • Be an active advocate for change and to bring your knowledge of best practise in project management to help progress the teams' continual improvement.
  • Defines project objectives, scope and deliverables that support business and technological goals in collaboration with management, project team and project stakeholders.

Basic Qualifications

  • At least 810 years of overall experience and a background within the Insurance Broking industry
  • Demonstrable experience leading projects or programmes across all phases of the project lifecycle and an understanding of key project and/or programme delivery methodologies
  • Proven ability to lead crossfunctional and crossdiscipline teams both directly and through influence.
  • Excellent knowledge and handling of project management methodology and techniques
  • Strong communicator (written and verbal) with the ability to engage and influence stakeholders across all levels of the organisation including C-Suite
  • Strong independent thinking and problemsolving skills with a proactive nature and not afraid to challenge as appropriate.
  • Strong project management, time management and analytical skills.
  • Flexible and adaptable with experience of working to tight/changing deadlines.
  • Ability to work as an effective member of a team with an openness to new ways of working and approaches.
  • Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
  • Ability build and maintain good business relationships with clients, insurers, and associates.
  • Proven problemsolving skills, including the ability to resolve unusual and complex issues and then devise actionable solutions.

Preferred Qualifications

  • Background in management or strategy consulting
  • Well versed with Microsoft suite
  • Working knowledge of project management tools such as Microsoft project, Jira, and the likes.
  • Possession of certifications such as PMP, Prince II, or lean six sigma certifications.
  • Experience with analytical tools supporting data evaluation and reporting such as Tableau, Power BI.
  • Knowledge of Macro, and MS Access is a plus.

Custom section 3:

Scheduled:

Full Time Permanent
  • Delivery Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates EXPRESS HAULIERS DELIVERY SERVICES LLC Full time

    If you are an experienced logistics/ delivery manager looking for a long term career, where you will be working for a reputable and internationally recognised company who offer an attractive package on a fixed full time contract, then this job is for you. Our company prides itself in making sure we provide a work life balance and a great working...

  • Operations Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates RAM Delivery Services LLC Full time

    Responsibilities:Performance Management: Monitor and analyze the daily performance reports provided by the delivery platforms. Identify any issues or areas of underperformance, and implement strategies to address them.Rider Management: Maintain regular communication with riders to ensure they understand their performance expectations and are equipped to meet...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Manager, Operation SupportOVERALL JOB PURPOSE:Oversee all aspects of mining operations, from strategic planning and budget management to safety enforcement and community relations. The role requires strong leadership, strategic thinking, and a commitment to safety and sustainability.KEY ACCOUNTABILITIES:Provide overarching strategic direction for the...


  • Dubai, Dubai, United Arab Emirates Delivery Hero Full time

    About the opportunityThis role will involve managing Vendor operations and new vendor onboarding across the country. The vendor operations specialist will take ownership of improving service levels by measuring compliance, finding performance gaps, and taking actions to improve performance. The role will be responsible for the overall vendor operations...


  • Dubai, Dubai, United Arab Emirates Lockton, Inc. Full time

    Working at LocktonAt Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering...

  • Delivery Rider

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Reliance Delivery Company LLC Full time

    Key Responsibilities: Delivery Operations: Receive delivery instructions and packages from the dispatch center or supervisor. Organize and load packages onto your delivery vehicle, ensuring items are secure and protected. Plan and follow assigned delivery routes to optimize efficiency and meet delivery deadlines. Use navigation tools and maps to find the...


  • Dubai, Dubai, United Arab Emirates Delivery Hero Full time

    About the opportunityRole SummaryWhat's On Your Plate? Role within Regional Marketing across 8 markets Create complex multistep, multichannel campaigns through Braze with advanced knowledge of functionalities and capabilities of the tool Liaise with Retention Solutions team at Delivery Hero Central to implement new Braze innovations and mechanisms to improve...


  • Dubai, Dubai, United Arab Emirates Fast delivery Full time

    PLEASE NOTE ANY CANDIDATE THAT DOES NOT HAVE EXPERIENCE IN DELIVERY \ LOGISTICS SERVICES WILL BE REJECTEDAbout us:Fast Delivery Services is a new startup. We are responsible for fulfillment and last mile delivery for hundreds of merchants in a variety of industries including e- commerce, food, grocery and other areas. We are a small and passionate team that...

  • Operations Associate

    2 weeks ago


    Dubai, Dubai, United Arab Emirates RAM Delivery Services LLC Full time

    Responsibilities:Data Analysis: Assist the Operations Manager in analyzing daily performance reports, identifying trends, and highlighting areas of concern or improvement.Rider Support: Communicate with riders as directed by the Operations Manager, providing guidance, addressing concerns, and offering support to enhance performance.Training Support: Assist...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Our client is searching for an experienced and results-oriented Fleet Operations Manager to join their growing team in Dubai, UAE. You will be responsible for overseeing the daily operations and maintenance of their fleet of service vehicles, ensuring they are reliable and readily available to assist their customers.Responsibilities:Manage the day-to-day...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    ABOUT JOBWe are seeking a highly organized and detail-oriented individual to join our team as an Assistant to the Operations Manager. In this role, you will provide administrative support to the operations manager and assist in coordinating various projects. The ideal candidate will have excellent communication skills, strong attention to detail, and the...


  • Dubai, Dubai, United Arab Emirates Concentrix Full time

    About the jobThe Role:The Delivery Leader, Operations will be responsible to manage the overall operations programscope for a Global Client. This is a key leadership role with P&L responsibility and will directly impact the growth trajectory of one of the most disruptive and fastest growing businesses of the company. Essential Job Elements: P&L: Manage P&L...


  • Dubai, Dubai, United Arab Emirates Delivery Hero Austria Full time

    As the region's leading local tech organization, we're proud to say that we have been delivering for millions of people right across MENA for the past 18 years.We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and...

  • Delivery Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Mohamed Al Hammadi Technical Services LLC Full time

    We are seeking a highly skilled and experienced Service Delivery Manager to join our dynamic team in Dubai with at least 5 years experience in Dubai.Responsibilities:Oversee end-to-end service delivery operations, ensuring timely and efficient execution of client projects and services.Develop and maintain strong relationships with clients, acting as the main...

  • Delivery Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Foodel co. Full time

    Delivery Manager is responsible for developing and managing an efficient delivery operation and increasing the volume of delivery sales through attaining and keeping excellent customers relations.Key Accountabilities Develop best practices in delivery services targeting customer satisfaction Develop and implement the annual delivery strategy and business...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    JOB DETAILSRequirementsCompletion of a medical office administration program, registered nursing degree or equivalent education in a related field, with a minimum of 5 years of experience.Experience in managing rapidly growing teams in the medical space.Technical aptitude and quick learning ability with software and systems, including EMRs.Strong...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Job Description:Coordinate day-to-day operations, including scheduling, logistics, and resource allocation.Assist with the development and implementation of operational policies, procedures, and standards.Monitor and track key performance indicators (KPIs) and operational metrics.Communicate with internal teams, vendors, and customers to ensure smooth...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Job title: Operations and Inventory Supervisor – Fulfilment and stock controlJob Ref: OPS-SPR-240423Opening: 2Career Level: MiddleLocation:Dubai / Sharjah UAEHybrid (Onsite and Remote) /Flexible Location:Option available for Seniors, and highly skilled & experienced applicants.Nationality:AnyEducation: Bachelor of Technology/Engineering (Mechatronics), Any...

  • Manager Content

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Delivery Hero Full time

    About the opportunityRole SummaryWe are embarking on an exciting new journey to define 3 additional operational arms within our Product & Tech department: Content Ops, Design Ops and Research Ops. Be part of this exciting journey as you take the lead on defining the new space and scaling the team. This role will work closely with our Product Designers,...

  • Ms Delivery Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Ericsson Full time

    Join our Team:About this opportunityWe are looking for a Managed Services (MS) Delivery Manager. In this role, you will be Leading the delivery of IT Managed Services (Infrastructure domain) with in a sophisticated service delivery framework and strict SLAsWhat you will doProcesses and Stakeholder Management Development as well as to ensure adherence to the...