Handover Executive
2 weeks ago
One Broker Group is looking for a
Handover Executive that will help lead the team on ensuring smooth turnover of properties upon completion (issuance of BCC) until the handover of the keys to our exclusive project buyers.
Responsibilities:
- Coordinate from our internal teams to our developer partners, mainly with sales, and legal departments, project admins and accounts team to ensure all handover requirements are met.
- Liaise with external stakeholders ( as needed: contractors, vendors, and regulatory authorities, to obtain necessary approvals and certifications for handover.)
- Conduct thorough inspections of properties to ensure they meet quality standards and are ready for handover.
- Prepare handover documentation, including completion certificates, warranties, and maintenance manuals, and ensure they are delivered to clients in a timely manner.
- Draft and constantly improve company SOPs for the handover process.
- Provide excellent customer service to clients throughout the handover process, addressing any queries or concerns they may have.
- Conduct posthandover followups to ensure client satisfaction and address any outstanding issues or concerns.
- Coordinate with our developer partners making sure all parties are updated on the progress using reports.
Requirements:
- Minimum of 1 year experience on the same role
- Should have great organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Excellent communication and interpersonal skills
- Outstanding ability to build rapport with clients and stakeholders.
- Attention to detail and a commitment to delivering highquality service to clients.
Job Types:
Full-time, Permanent
Benefits:
- Competitive salary starting from 6,000 AED and can go higher based on experience
- Visa provided by the company, that complies with the labor rules and regulations
- Annual leave and ticket
- Good health insurance coverage
- Company incentives
Ability to commute/relocate:
- The office is in Al Habtoor Business Tower, Dubai Marina
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Experience:
Real Estate Handover Admin: 1 year (required)
Application Deadline: 29/03/2024
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