Arab Customer Service Executive

2 weeks ago


Dubai, Dubai, United Arab Emirates BWHR Solutions Full time

Our Client - A Property Development Company is looking to hire an Arabic lady for the position of Customer Service Handover Executive.


  • Presentable Personality
  • Excellent Communication Skills
  • Experience in Real Estate
  • Customer service Experience in handover of the project

Job Role:

  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Addressing customers queries in person and determining their needs.
  • Up to date knowledge of the company's property portfolio, policy and procedures; so that you can answer questions.
  • Preparing Booking Form, Agency agreement.
  • Communicating the clients for documentation, contracts, assisting them in signing contracts and clarifying client queries
  • Scheduling the property visit for the clients.
  • Arranging and accompanying clients to view/inspect the property.
  • Generating inspection report and communicating to concerned department and follow up
    Scheduling and arranging for the Move in of the clients
:

  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintain and develop relationships with clients by providing support, information and guidance.
Salary - AED Self-Medical Insurance + Annual Air ticket +30 calendar days of annual leave

Salary:

AED7, AED8,000.00 per month

Application Question(s):

  • Have you worked as a Property Handover Executive?
  • What is your Nationality?
  • Are you fine with the Salary package of AED ?

Experience:

Real Estate: 2 years (required)

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