Front Office Executive

1 week ago


Dubai, Dubai, United Arab Emirates Fight & Fit Full time
Fitness front desk and sales executive

We are looking for an active experienced and friendly fitness front desk and sales executive.

Some of the job duties you will have:

Front desk:

  • Scheduling appointments with clients to start new membership or follow up on past memberships
  • Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility's services
  • Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
  • Updating member records with new contact information and payment details
  • Maintaining membership records and processing fees as directed by management
  • Collecting payment from members for gym services rendered
  • Explaining facility policies and procedures to new members and helping them get acquainted with the facility
  • Making announcements over the public address system about events taking place at the gym or facility or about facility policies

Sales:

  • Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks
  • Maintain longterm clientele and grow the studio's membership base through sales, new member onboarding, and excellent customer service
  • Manage and organize marketing efforts both within and outside of the studio
  • Handle members' issues professionally and objectively, to resolve them through exceptional customer service
Please reach out if interested.

Job Types:
Full-time, Part-time

Salary:
AED2, AED3,500.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Fitness industry: 2 years (preferred)


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