Call Center Agent with Sales Experience in

1 week ago


Dubai, Dubai, United Arab Emirates Bella Roma Specialty hospital Full time

Job Title:
Call Center Agent with Sales Experience in Healthcare


Location:
Bella Roma Specialty Hospital

Job Type:
Full-Time

About Us:
Bella Roma Specialty Hospital is a premier healthcare institution specializing in plastic surgery and dermatology. Our mission is to provide exceptional patient care and services with a focus on enhancing patient satisfaction and outcomes.

Key Responsibilities:

  • Handle inbound and outbound calls related to plastic surgery and dermatology services.
  • Provide detailed information about our procedures, treatments, and services.
  • Schedule appointments and consultations for potential patients.
  • Follow up with leads and inquiries to convert them into confirmed appointments.
  • Maintain accurate records of patient interactions and transactions using our CRM system.
  • Achieve and exceed sales targets and performance metrics.
  • Provide exceptional customer service and support to patients throughout their journey.
  • Collaborate with the clinical and administrative teams to ensure smooth patient flow and satisfaction.
  • Stay informed about the latest trends and developments in plastic surgery and dermatology.

Qualifications:

  • Proven experience as a call center agent or similar sales/customer service role in the healthcare sector.
  • Experience in plastic surgery and dermatology is highly preferred.
  • Strong sales and persuasion skills with a track record of meeting or exceeding sales targets.
  • Excellent communication and interpersonal skills.
  • Ability to handle a high volume of calls and multitask effectively.
  • Proficient in using CRM software and other relevant tools.
  • Strong organizational and time management skills.
  • High level of empathy and customer focus.

Preferred Skills:

  • Knowledge of plastic surgery and dermatology procedures and terminology.
  • Bilingual abilities are a plus.

Job Types:
Full-time, Contract

Contract length: 24 months

Pay:
From AED3,000.00 per month

Experience:

  • Call center agent with sales specially in healthcare: 1 year (preferred)

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