Facilities Service supervisor

2 weeks ago

Dubai, Dubai, United Arab Emirates Qureos Full time
This position serves a vital role in the day to day operation of the Human Resources Department. It touches every aspect of Human Resources service delivery including, but not limited to: general office management, HRIS/database administration, workers compensation, benefits, recruitment, budget management and accounting support. This position must maintain confidentiality and demonstrate the utmost judgment at all times.

Requirements
  • Provide high level support to the Human Resources Managers for a variety of HR functions, including not limited to: recruitment, temporary and seasonal hiring, on-boarding, benefits administration, open enrollment periods, diversity and equity initiatives, unemployment, changes of status processing, database management, HR systems, website maintenance/updates, reporting
  • Process background checks; entering, data verification, tracking and notifying HR Managers of unacceptable results
  • Process motor vehicle verifications; entering, data verification, tracking for the necessary positions across the City Provide back-up assistance with the applicant tracking system; draft job postings, distribute postings to City employees and external partners
  • Assist in the preparation of EEO data
  • Manage employee evaluation cycles for HR Managers, ensuring notifications, step placements and evaluations are conducted in a timely manner.
  • Respond to questions from employees and the general public regarding City personnel policies and procedures
  • Provide back up to the Human Resources Administrative Coordinator with greeting and assisting or directing all walk-in Human Resources Department visitors during regular business hours
  • HRIS/Database Administration
  • Serve as the Human Resources Information Systems (HRIS) data manager
  • Prepares and reconciles annual 1095c forms for active and terminated employees and retirees
  • Maintains and updates employee data for changes in status, personal information, address changes and voluntary benefit deductions
  • Facilitate integrated data management and optimal use of available technology
  • Maintain legacy HRIS systems ensuring access to critical historical data
  • Implement and maintain data integrity in HRIS system modules, including but not limited to, employee self-service, training, safety and performance evaluation management
  • Create and maintain positions and the position data integrity within the HRIS
  • Create and maintain a reports library
  • Carry out research assignments and produce informational reports to inform administrative decision making Participate in cross-functional teams and other City projects and initiatives as assigned
  • Directly contribute to the day to day functional operations of the Human Resources office including serving as backup to HR Administrative Coordinator
  • Work outside of regular business hours to attend City Council and sub-committee meetings as necessary
  • Maintain City-wide change of status form procedures in cooperation with the payroll department. Receive and record change of status forms, new employee information, and a variety of other personnel materials, and ensure that all appropriate information is recorded, maintained and kept current in the HRIS database
  • Produce specialized workforce reports from HRIS database for department staff as requested
  • Produce reports of monthly anniversary dates and end of probation notices for HR Managers to deliver to appropriate supervisors
  • Insurance & Financial Administration
  • Assist with the administration of all benefits including medical, dental, life insurance, 457 plans and flexible spending accounts
  • Enroll and ensure accuracy of all benefits enrollment in the HRIS and 3rd party web portals
  • Assist with the bi-annual open enrollment process
  • Provide necessary reports for allocation and billing charges
  • Responds to benefit inquiries from HR Managers and employees on benefit enrollments, status changes and other general inquiries
  • Oversee administration of COBRA programs, to include, forwarding COBRA election letters, processing changes in the HRIS database, monthly billing, deposits, and accounts receivables
  • Perform all department accounting functions including but not limited to: accounts payable, accounts receivable, journal entries, and department audits.
  • Maintain general department budget and provide Director with a monthly status update
  • Maintain and update benefit information in HRIS. Serve as a back-up to generalists in submitting benefit enrollment, deletion, change paperwork to carriers as needed
  • Submit all benefit enrollment, deletion and change paperwork to carriers for assigned client groups. Process monthly billings. Coordinate employee contributions and domestic partner fringe benefit amounts with payroll

Qualifications:

  • Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
  • Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing training and professional development and ability to view all aspects of work through a culturally competent lens.
  • Proof of COVID-19 vaccination required, reasonable accommodations will be considered.
  • Bachelors degree or equivalent combination of education and experience is required.
  • Three years office/administrative experience is required. Experience working in a Human Resources office is preferred.
  • High level of proficiency in Windows-based applications and either human resource information systems or database management is required. Experience in Visio is a plus.
  • Strong administrative skills, with the ability to multi-task and prioritize large volumes of work to accomplish competing objectives is required.
  • Experience in simple website maintenance is a plus.
  • Experience using social media as a recruitment tool is a plus.
  • Demonstrated ability to work and interface with the general public, elected officials, employees and outside entities in a courteous, professional and confidential manner is required.
  • Utilization of the utmost discretion and solid judgment in all written and verbal communication is required.
  • Ability to work under pressure, meet firm deadlines and problem solve under minimal supervision is required.
  • Ability to demonstrate a team orientation and build strong working relationships is required.
  • Experience in budget preparation and maintenance is preferred.
  • Regular attendance and availability to respond to emergent and time-sensitive situations are essential to meeting expectations of the job functions.
  • Insurance administration experience is preferred.
  • Experience working in a work environment that is highly regulated by law is a plus.
  • Commitment to continuous professional development to learn HR theory, terminology, laws and regulations and best practices is required.
  • Ability to understand and comply with City standards, safety rules and personnel policies.

If that sounds like you and you re excited by the idea of joining a world-class team that s passionate about growing together, we look forward to hearing from you. Apply Now



Provide high level support to the Human Resources Managers for a variety of HR functions, including not limited to: recruitment, temporary and seasonal hiring, on-boarding, benefits administration, open enrollment periods, diversity and equity initiatives, unemployment, changes of status processing, database management, HR systems, website maintenance/updates, reporting Process background checks; entering, data verification, tracking and notifying HR Managers of unacceptable results Process motor vehicle verifications; entering, data verification, tracking for the necessary positions across the City Provide back-up assistance with the applicant tracking system; draft job postings, distribute postings to City employees and external partners Assist in the preparation of EEO data Manage employee evaluation cycles for HR Managers, ensuring notifications, step placements and evaluations are conducted in a timely manner. Respond to questions from employees and the general public regarding City personnel policies and procedures Provide back up to the Human Resources Administrative Coordinator with greeting and assisting or directing all walk-in Human Resources Department visitors during regular business hours HRIS/Database Administration Serve as the Human Resources Information Systems (HRIS) data manager Prepares and reconciles annual 1095c forms for active and terminated employees and retirees Maintains and updates employee data for changes in status, personal information, address changes and voluntary benefit deductions Facilitate integrated data management and optimal use of available technology Maintain legacy HRIS systems ensuring access to critical historical data Implement and maintain data integrity in HRIS system modules, including but not limited to, employee self-service, training, safety and performance evaluation management Create and maintain positions and the position data integrity within the HRIS Create and maintain a reports library Carry out research assignments and produce informational reports to inform administrative decision making Participate in cross-functional teams and other City projects and initiatives as assigned Directly contribute to the day to day functional operations of the Human Resources office including serving as backup to HR Administrative Coordinator Work outside of regular business hours to attend City Council and sub-committee meetings as necessary Maintain City-wide change of status form procedures in cooperation with the payroll department. Receive and record change of status forms, new employee information, and a variety of other personnel materials, and ensure that all appropriate information is recorded, maintained and kept current in the HRIS database Produce specialized workforce reports from HRIS database for department staff as requested Produce reports of monthly anniversary dates and end of probation notices for HR Managers to deliver to appropriate supervisors Insurance & Financial Administration Assist with the administration of all benefits including medical, dental, life insurance, 457 plans and flexible spending accounts Enroll and ensure accuracy of all benefits enrollment in the HRIS and 3rd party web portals Assist with the bi-annual open enrollment process Provide necessary reports for allocation and billing charges Responds to benefit inquiries from HR Managers and employees on benefit enrollments, status changes and other general inquiries Oversee administration of COBRA programs, to include, forwarding COBRA election letters, processing changes in the HRIS database, monthly billing, deposits, and accounts receivables Perform all department accounting functions including but not limited to: accounts payable, accounts receivable, journal entries, and department audits. Maintain general department budget and provide Director with a monthly status update Maintain and update benefit information in HRIS. Serve as a back-up to generalists in submitting benefit enrollment, deletion, change paperwork to carriers as needed Submit all benefit enrollment, deletion and change paperwork to carriers for assigned client groups. Process monthly billings. Coordinate employee contributions and domestic partner fringe benefit amounts with payroll Qualifications: Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies. Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing training and professional development and ability to view all aspects of work through a culturally competent lens. Proof of COVID-19 vaccination required, reasonable accommodations will be considered. Bachelors degree or equivalent combination of education and experience is required. Three years office/administrative experience is required. Experience working in a Human Resources office is preferred. High level of proficiency in Windows-based applications and either human resource information systems or database management is required. Experience in Visio is a plus. Strong administrative skills, with the ability to multi-task and prioritize large volumes of work to accomplish competing objectives is required. Experience in simple website maintenance is a plus. Experience using social media as a recruitment tool is a plus. Demonstrated ability to work and interface with the general public, elected officials, employees and outside entities in a courteous, professional and confidential manner is required. Utilization of the utmost discretion and solid judgment in all written and verbal communication is required. Ability to work under pressure, meet firm deadlines and problem solve under minimal supervision is required. Ability to demonstrate a team orientation and build strong working relationships is required. Experience in budget preparation and maintenance is preferred. Regular attendance and availability to respond to emergent and time-sensitive situations are essential to meeting expectations of the job functions. Insurance administration experience is preferred. Experience working in a work environment that is highly regulated by law is a plus. Commitment to continuous professional development to learn HR theory, terminology, laws and regulations and best practices is required. Ability to understand and comply with City standards, safety rules and personnel policies. If that sounds like you and you re excited by the idea of joining a world-class team that s passionate about growing together, we look forward to hearing from you. Apply Now

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