Cluster Assistant Learning

2 weeks ago

Dubai, Dubai, United Arab Emirates MOVENPICK Full time
Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

We are Heartists
"Heartist" describes both our culture and who we are. Everything we do comes from the heart, and we're experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things

***We believe that the world is more welcoming when we're connected. So that we see what we have in common, instead of what sets us apart.

Life in Movenpick
The Place to Savour Life

  • We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what's good for them
- and good for the world.

Hotel:

Movenpick Hotel & Apartments BUR DUBAI

Movenpick Hotel Apartments AL MAMZAR DUBAI

Job Description:

The Role


The Assistant Learning & Development Manager (reporting to the Director of Talent & Culture Department) is responsible and accountable for the implementation and leadership of Learning & Development initiatives within the property, to establish a continuous learning, development and improvement culture.

They proactively seek to implement L&D initiatives to improve the performance of the hotel, while complying with all Corporate, Area and local requirements.

The execution of this role is to be in line with Accor vision, values and Heartist behaviours at all times.


Key Deliverables and Responsibilities

Establishment Training Tools

  • Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with the Area Director of Learning & Development.
  • Is familiar with Corporate Talent Strategy issued by the Corporate Centre and ensures that they are applied accordingly.
  • Helps in coordinating and supports yearly performance reviews for supervisory staff together with the T&C Resources Department.
  • Orders and organises distribution of Training Certificates.
  • Ongoing information of arising problems or conflicts within the departments on a confidential basis.
  • Evaluates customer needs from feedback of the guest questionnaires and compiles relevant measures for correction or improvement.

Administration

  • Compiles course/training requirements and attendance.
  • Compiles hotel inspection reports, on the job observance.
  • Ensures proper course material and updated job descriptions for inhouse Departmental Trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.
  • Counseling of supervisors/heartist in training matters (How to Train, etc.).
  • Establishes monthly training, quality, and business summary reports according to Hotel's/regional office requirements.
  • Implements MHR Learning & Development standards
  • Coordinates updating of personal files of heartist together with the T&C Resources Department.
  • Ensures that individual development plans are put together on an annual basis for Heads of Departments and below in the property
  • Proper Quality Reporting and action planning implementation according to time frame.

Training

  • Training of inhouse Departmental Trainers, and selecting of those to cover every required field
  • Conducts coordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
  • Ensures that departmental training schedules are established every month in advance.
  • Oversees the property induction process and programmes including Onboarding and Heartist Culture
  • Ensures completion of all training according to the company Training Matrix
  • Evaluates and updates property training programmes and initiatives
  • Identifies strategic partners for development and delivery of training when appropriate
  • Drives elearning within the property
  • Follows up with participants of external courses (including Area Learning Forum and ACCOR Academy) to ensure learning is applied in the workplace

Quality

  • Lead planning activities for Quality
  • Lead a team of quality assurance committee that performs quality assurance checks. This includes hiring, skill development, and managing performance.
  • Setting quality assurance objectives and ensuring that targets are achieved.
  • Conduct monthly Quality Assurance meeting debate planning and action plans, and discussing the quality status quo and areas of development.
  • Monitor the guest feedback and staff performance and assess the pros and cons and assist finding keys

  • Learning Support Assistant

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Maharat Learning Center Full time

    About us:At Maharat Learning Center we support children and young adults with Specific Learning Difficulties including Dyslexia, Dyscalculia, Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorders (ASD), as well as other cognitive disorders, developmental delays and learning difficulties that may be affecting their academic...

  • Cluster Assistant L&D Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    OUR COMMITMENT TO DIVERSITY & INCLUSION:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.WHY WORK FOR ACCOR?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings...

  • Cluster Finance Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.Business partner with all hotel finance team members and the Hotel Management team, and supports the Assistant / Finance Lead in developing excellent working relationships across a broad range of internal and external...

  • Cluster Marketing Executive

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Novotel World Trade Centre Dubai Full time

    Company DescriptionWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love,...

  • Cluster Learning

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Additional Information Westin, Le Meridien and W Mina Seyahi, Le Meridien Dubai, Le Meridien Fairway, Aloft & Element Al Mina, Aloft & Element AirportJob Number Job Category Human ResourcesLocation The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely?...

  • Cluster Finance Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.Business partner with all hotel finance team members and the Hotel Management team, and supports the Assistant / Finance Lead in developing excellent working relationships across a broad range of internal and external...

  • Cluster Digital Marketing

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Mövenpick Hotel Jumeirah Village Triangle Full time

    Cluster Digital Marketing & E-commerce ExecutiveWhat is in it for you:Work with a diverse group of heartists Be a part of Accor prestigious team Start your career with us and advance further your opportunities Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen...

  • Cluster Chief Accountant Rtr

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    The role aims to be recognized as a trusted advisor to finance team members and other hotel business partners. This role supports the finance lead to retain and train best-in-class finance professionals and assists in developing their finance team. This role ensures a robust control and compliance environment and supports the hotel / hotels to maximize...

  • Personal Assistant to the Cluster General Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Minor Hotels Group Full time

    Personal Assistant to the Cluster General ManagerFull-timeCompany Location: Avani+ Palm View Dubai Hotel & SuitesAvani Palm View Dubai Hotel & Suitessoars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and...

  • Cluster Marketing Executive

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Cluster Marketing Executive will play an important role in assisting the cluster in achieving key objectives in line with the annual marketing plan, current initiatives and relevant marketing activities relating directly to the cluster. The cluster marketing team performs an integral role in bringing together all function areas to ensure commercial targets...

  • Learning Assistant

    1 month ago

    Dubai, Dubai, United Arab Emirates Dubai British School Jumeirah Park Full time

    Dubai British School Jumeirah Park Foundation - Hiring Learning AssistantsWe are currently recruiting for qualified and experienced Learning Assistants to join our team for the upcoming academic year. As a Learning Assistant (LA), you will collaborate with the class teacher and ILSA to create a dynamic learning environment that sparks children's interests...

  • Learning Assistant

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Dubai British School Jumeirah Park Full time

    Dubai British School Jumeirah Park Foundation - Hiring Learning AssistantsWe are currently recruiting for qualified and experienced Learning Assistants to join our team for the upcoming academic year. As a Learning Assistant (LA), you will collaborate with the class teacher and ILSA to create a dynamic learning environment that sparks children's interests...

  • Cluster Finance Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Taaleem Full time

    Cluster Finance Manager | Taaleem DubaiTaaleem, which means education in Arabic, has been establishing, operating and managing early childhood, primary and secondary schools in Dubai since its inception in 2004. Taaleem seeks to raise the regional educational standards through the committed development of individual student's talents and passions, which is...

  • Cluster Assistant Talent and Culture Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

    Work closely with the Cluster Director of T&C to develop and implement Talent and Culture strategies and initiatives for the three hotels. Oversee recruitment and selection processes, including sourcing candidates, conducting interviews, and facilitating onboarding for new Heartists. Manage employee relations, including conflict resolution, disciplinary...

  • Cluster Assistant Talent and Culture Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

    Work closely with the Cluster Director of T&C to develop and implement Talent and Culture strategies and initiatives for the three hotels.Oversee recruitment and selection processes, including sourcing candidates, conducting interviews, and facilitating onboarding for new Heartists.Manage employee relations, including conflict resolution, disciplinary...

  • Cluster Assistant Talent and Culture Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

    Job Description: Work closely with the Cluster Director of T&C to develop and implement Talent and Culture strategies and initiatives for the three hotels.Oversee recruitment and selection processes, including sourcing candidates, conducting interviews, and facilitating onboarding for new Heartists.Manage employee relations, including conflict resolution,...

  • Cluster IT Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job Description - Cluster IT Supervisor (HOT0AN7B)Job DescriptionJob Number:Work LocationsWork Locations:Hilton Garden Inn Dubai, Mall AvenueDubai1Cluster IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout two hotels. What will I be doing?As a...

  • Learning Manager Job In Dubai UAE 2023

    2 weeks ago

    Dubai, Dubai, United Arab Emirates GEMS School Full time

    Learning Manager Job In Dubai UAE 2023 | GEMS SchoolFor More Top Organization Jobs Click HereDescription:Operating as part of the Talent organisation within People and Culture, Safety and Operational Learning is a team of learning and operational professionals that facilitate operational team competency and maintain bp's licence to operate. We also enable...

  • Cluster IT Supervisor

    1 month ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Cluster IT Supervisor Responsibilities:Support day-to-day IT systems for business, office, computer networks, and telephonyManage property IT equipment and procure new equipment following standardsProvide user and guest support for software, hardware, and network connectivityRespond promptly to assistance requests with a service-oriented approachIdentify and...

  • Cluster IT Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Cluster IT Supervisor Responsibilities:Support day-to-day IT systems for business, office, computer networks, and telephonyManage property IT equipment and procure new equipment following standardsProvide user and guest support for software, hardware, and network connectivityRespond promptly to assistance requests with a service-oriented approachIdentify and...