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Workshop Manager
2 weeks ago
SUMMARY OF FUNCTIONS:
Under mínimal supervision, the Workshop Manager leads the showroom. This includes all facets of the full service car wash and detailing in addition to managing P&L cost centers.
MAJOR DUTIES AND RESPONSIBILITIES:
- Responsible for the flow and smooth control of throughput on a daily basis.
- Creates a confidence climate by offering personalized service: and listening to the customer carefully (mastering the communication, and selling Techniques);
- Properly evaluates the customer's needs by appropriate questioning. Reformulates customer's requests and prepares the work order;
- Explains the nature of the work and cost involvement, conducts a physical inspection, and inventory in the presence of the customer;
- Gives advice concerning the general condition of the car and the added benefits of the products available;
- Ensures the car is correctly parked and locked at all times and clean irrespective of the customers arrival or not
- Ensures no delivery of cars to customer without payment (cash or credit) except with written or signed approval from the management;
- To approach the Manager when the situation is beyond his control before it escalates;
- Prepares performance and evaluation report, and conduct regular appraisals to enhance learning and development as and when required;
- Follow up on achievement of targets been given to ensure we are on track:
- Ensure that all prices applied are updated and readily available for customers viewing:
- Ensures that all employees have the resources, tools and equipment to perform the jobs assigned;
- Availability towards the opening and closing of the show room;
- Ensure that the keys are kept with the cashier and handed over after payment received;
- Always maintain cleanliness, and perfect appearance, wellgroomed at all times towards presentation and representation of the organization:
EXPERIENCE REQUIRED:
Knowledge of automotive environment with a minimum of 2 years management experience.
EDUCATIONAL REQUIREMENTS:
Two (2) or (4) four year college degree preferred
KNOWLEDGE, SKILLS & COMPETENCY:
Must be able and willing to work flexible schedule. Financial and Analytical Skills, Leadership Skills, Good Planning and Organizing Skills, Ability to work under stress.
Ability to work in multi task environment, Ability to direct work of others, Effective oral and written communication skills, Strong interpersonal skills, Ability to work as part of a team.
Desire to treat guests like a VIP.Job Types:
Full-time, Permanent
Salary:
AED20, AED30,000.00 per month
COVID-19 considerations:
All applicants that invited for interview must have Alhosn Green Pass.
Application Question(s):
- How old are you?
- What is your Nationality?
- What is your Visa Status?
Education:
- Bachelor's (required)
Experience:
- Management: 2 years (required)
Language:
- English (required)
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