Call Center Team Leader

Job PurposeA call center team leader has a team of other call center operators which manages, directs and controls to ensure that they meet up with targets and perform their duties according to laid down instructions and guidelines. Team leaders working in call centers also have the role of training their team members and reviewing their performances from...

We are hiring team leader for our medical diagnostic center call center. We are looking for candidates with previous call center experience in medical setting and who are calm under pressure, focused and attentive to details.Job Description· Oversee the daily operations of the call center and ensure smooth functioning.Ensure every email, phone call, social...

Should have strong communication skills both in English & Arabic (written & spoken) Will be responsible to handle teams of customer service agents Should be able to coach customer service agents on quality parameters and customer service skills Work as first level of escalation for reporting team and assigned clients Strong understanding of Call Center...

Should have strong communication skills both in English & Arabic (written & spoken) Will be responsible to handle teams of customer service agents Should be able to coach customer service agents on quality parameters and customer service skills Work as first level of escalation for reporting team and assigned clients Strong understanding of Call Center...

Team Leader Responsibilities: Managing the daytoday activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product...

Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

Prisitine Technologies is seeking a passionate and experienced Team Leader to join our growing call center team in Dubai If you thrive in a fast-paced environment and have a talent for motivating and developing others, this is the opportunity for you.About the Role:In this exciting role, you will play a pivotal role in driving the success of our call center...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...

Job Responsibilities Taking the lead in call center operations by training and making sure that calls and service are always at high quality. Responsible for building and maintaining strong relationship with the old and existing clients; Oversee the daytoday functions of team members and go above and beyond to resolve issues and create efficiency Structure...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai LocationDesignation: Team Leader Contact CenterExperience: 4 to 5 Years of exp in Contact CenterPreferably Arabic speakersLocation: DubaiResponsibilities: To ensure the effective and efficient running of the Call Centre. To ensure that all guests have the best...

1. Must have minimum 6 years in similar profile with well known call centerGood supervisory skill with Time management capability.Good communication skill in EnglishMust be available in UAE for a face to face interview and available to join immediatelyApplication Question(s): Are you currently available in UAE for a face to face interview ? Are you available...

At IIQAF we strive to be the leader in providing unparalleled financial advisory and investment services globally. In line with our mission we are seeking a highly motivated and customerfocused individual to join our team as a Call Center Executive. In this role you will be the first point of contact for our clients and will play a key role in ensuring their...

Job Description: Call Center/Receptionist - La Familia Medical CenterPosition: Call Center/ReceptionistLocation: DubaiExperience: Medical background with Dubai healthcare experienceResponsibilities: Manage patient inquiries via phone, providing accurate information. Schedule appointments and maintain organized patient schedules. Greet and assist patients,...

The customer call centre team leader is responsible for providing quality and efficient customer service through daily management of a team of employees. Team leader will also lead, coach and motivate call centre team to deliver departmental KPI's, targets and objectives. Team leader should be focused on helping team to build necessary skills and knowledge...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics.Marketing Specialist responsibilities include:Conducting market research to find answers about consumer requirements, habits, and...

We are looking for a kind, polished call center agent to collaborate closely with other team members to deliver exceptional customer service by responding to inquiries, managing grievances, and troubleshooting issues with our goods and services. The call center agent may handle a high volume of inbound or outbound calls, or both, and should strive to provide...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...

Provide friendly, quality client care to the patients.Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner.Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to...

Job Requirements or Attach Job DescriptionJob Requirements:- Leadership and Team Management: At least 5 years of experience in a managerial role with a proven ability to lead diverse teams. Must be adept at planning and organizing the work schedules of multiple teams (HUB staff, fleet supervisors, drivers, and call center agents), ensuring effective use of...