Business Development Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates DHL Global Forwarding Full time

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.

Connecting People. Improving Lives.

We are currently seeking a passionate and energetic Business Development Manager focused on the Ocean Freight Product within the Sales Team. The role involves expanding our business in Abu Dhabi, leveraging your expertise and strategic vision to drive growth and establish strong client relationships in the region. If you thrive in a dynamic environment and are dedicated to achieving business objectives, we encourage you to apply and be a part of our expanding team.

Key Responsibilities:

  1. Seeks out and identifies business customer (BC) targets to acquire new customers according to product specialization AFR/OFR (80/20) portfolio.
  2. Plans and manages BC.
  3. Conducts regular visits to existing customers and prospects, building rapport and trust with them.
  4. Assesses customer needs and recommends solutions based on industry knowledge and product solutions.
  5. Closes business deals.
  6. Supports customer retention by conducting joint visits with the Product Team and organizing customer workshops.
  7. Owns and maintains the Customer Standard Operating Procedure.
  8. Facilitates business implementation through the implementation team.
  9. Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and meet customer expectations (SLAs & SOPs).

Job Skills, Qualifications & Experience:

  • Deep knowledge of DGF products, particularly in Ocean Freight.
  • Strong communication and presentation skills, with preferred experience in selling within competitive markets.
  • Proficiency in PC operations, along with exceptional organizational skills and effective communication, including telephone etiquette and written correspondence.
  • Fluency in both verbal and written English communication.

We offer:


• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.


• Possible further career development


• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:


• The largest global network with more than ~30,000 passionate employees


• The most efficient processes and fastest response times


• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility


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