Lease Replacement Coordinator

1 week ago


Dubai, Dubai, United Arab Emirates Dollar Car Rental UAE Full time
COMPANY PROFILEDollar & Thrifty are the leading brands in the UAE Car Rental and Leasing sector.

The largest fleet operator in the country supported by the widest distribution network of more than 70 locations are only some of our achievements.

As pioneers in the industry, we are continuously looking at building innovative solutions for our customers and in order to achieve our ambitious growth plans the company is looking to hire a Lease Replacement Coordinators.

JOB DESCRIPTIONCoordinate the process of lease replacement for leased vehicles.
Maintain accurate records and documentation related to lease replacements.

Analyze lease agreements to determine the necessary steps for replacement and ensure all LCI (lease car idle) and LCR's (lease car ready) are followed up and delivered to customers on time.

Communicate with customers and internal teams to facilitate lease replacements.
Monitor lease expiration dates and proactively initiate replacement processes.
Provide excellent customer service to customers and address any concerns or issues related to lease replacements.
Schedule Lease Replacements in coordination fleet coordinator.
Coordinate with the Sales Staff for Lease replacements, lease expired, new lease deliveries, lease renewals etc.
Prepare Reports as required by management and submitted to concerned.

Ensure all LCI (lease car idle) and LCR's (lease car ready) are followed up and delivered to customers on time.

ABOUT YOU3+ years of experience in client & operations coordination or a similar role.

Proven experience in Customer Service and vehicle leasing will be an advantageExcellent communication and interpersonal skills to effectively collaborate with internal and external customers and other stakeholders.

Attention to detail and strong organizational skills to maintain accurate records and manage multiple tasks.
Ability to adapt to changing priorities and work under pressure to meet deadlines.
Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines.
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