Sales Manager, Conference

1 week ago

Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

Position:
Sales Manager, Conference & Events (Full time #537331)

Property / Office:
Mandarin Oriental Jumeira, Dubai

Location:
Dubai, United Arab Emirates

As the Sales Manager for Conference and Events, you will be responsible for driving revenue through the sale of conferences and social event packages. You will have the opportunity to work with clients to plan and execute exceptional events, leveraging our world-class facilities and personalized service.

Responsibilities

  • Satisfies the needs of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel's weddings and social events' facilities and services.
  • Works closely with the hotel sales team to achieve monthly sales targets.
  • Works closely with Banqueting Operations team to ensure customer satisfaction and return business.
  • Sends all correspondence to clients regarding banquet events, such as proposals, confirmations, contracts and amendments.
  • Conducts site inspections, client entertainment and familiarization visits.
  • Establishes and maintains files of major accounts and bookings and ensures all maintained in the accounts management system.
  • Establishes parameters, quotes and negotiates prices with customers for group business.
  • Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
  • Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand and knows how to sell against them.
  • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concern to offer better business solution.
  • Ensures all requests are handled in the time frame set by the company.
  • Ensures that the information and information security equipment assets are secured as effectively as practically possible to ensure the confidentiality, integrity and availability of the information assets.
  • Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
  • Services our customers in order to grow share of the account.
  • Builds strong relationships with customers, guests and colleagues in order to gain full understanding of their needs and work to serve them effectively
  • Sets a positive example for Sales, Reservations and Conference Sales colleagues.
  • Handles guest complaints and disputes.
  • Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company
  • Ensures an excellent working relationship with all colleagues within the hotel
  • Utilizes all available on the job training tools for colleagues.
  • Attends weekly Conference & Events meeting with Operational team to communicate all new events and existing ones.
  • Attends weekly and monthly department meetings and prepares account performance accordingly.
  • Ensures all files are up to date with all latest booking information and all inputs in system are entered in compliance with company standards.
  • Conducts sites visits as required by hotel operation
  • Participates in Client Entertainment with Sales Department as required
  • Joint Sales calls with team as required

Skills and Qualifications:

  • Previous work experience in weddings and events and/or Sales in Managerial position.
  • Previous experience working in a luxury hotel environment
  • Ability to understand guest needs and expectations and to deliver superior customer service with little input from others.
  • Ability to work under pressure and on own initiative.
  • Positive attitude and good communicator.
  • Ability to plan and organize workload.
  • Effective time management, communication and presentation skills.
  • Flexibility to respond to a range of different work situations.
  • Ability to solve problems.
  • Clear communication; effective verbal and written communication skills in English, and preferably in Arabic.
  • Friendly personality with excellent interpersonal skills and cando attitude

Advertised: 21 Nov 2023 Arabian Standard Time

Applications close: 30 Dec 2023 Arabian Standard Time

  • Sales Manager for Conferences

    2 weeks ago

    Dubai, Dubai, United Arab Emirates i2i Group Full time

    Job Title: Sales Manager for Conferences and ExhibitionsResponsibilities: Develop and implement sales strategies to meet revenue targets for conferences and exhibitions Build and maintain strong relationships with existing and potential clients Identify new business opportunities and develop new partnerships to increase revenue Conduct market research and...

  • Groups, Conferences and Events Sales Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Groups, Conferences and Events Sales Manager actively promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sells the other products within the Company brands.What will I be doing?As a Groups, Conferences and Events Sales Manager, you promote the services and facilities of the cluster Hotels to all customers and...

  • Manager - Conference Producer

    1 week ago

    Dubai, Dubai, United Arab Emirates LEID Technical Works LLC Full time

    Responsible to delivery all aspects of the conference, as the lead owner of content, the product and relationship within the industry.Develop & Manage new & existing relationships with relevant market stake holders, including industry leaders, partner organizations, vendors and the media. 3+ years' experience working in a similar role with extensive...

  • Freight Forwarding Sales Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Sales Middle East Full time

    We are seeking for our global shipping client an experienced and dynamic Freight Forwarding Sales Manager to join their team in Dubai, UAE. The ideal candidate should have a minimum of 5 years of experience in freight forwarding sales with sea freight solid experience , with a strong track record of achieving targets and driving business growth. As a Freight...

  • Conference Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Aspire Full time

    Aspire has partnered with a leading events organisation in Dubai, UAE. We are seeking a driven Conference Producer to join their team. As the Conference Producer, you will take full ownership of the content, product, and industry relationships, ensuring the seamless delivery of our conferences.Your role will encompass all aspects of the program life cycle,...

  • Cluster Groups Conference and Events Sales Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Cluster Groups Conference and Events Sales ManagerA Cluster Groups Conference and Events Sales Manager actively promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sells the other products within the Company brands.What will I be doing?As a Cluster Groups Conference and Events Sales Manager, you promote the...

  • Cluster Groups Conference and Events Sales Manager

    3 months ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Cluster Groups Conference and Events Sales Manager actively promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sells the other products within the Company brands. What will I be doing? As a Cluster Groups Conference and Events Sales Manager, you promote the services and facilities of the cluster Hotels to all...

  • Director-Conferences

    1 week ago

    Dubai, Dubai, United Arab Emirates Agramhr Full time

    A leading events and exhibitions company in the UAE is looking to hire a Director-ConferencesMain job responsibilities include: Able to develop strategic plans to advance the company's mission, vision, values, goals and objectives and to promote revenue, profitability, and growth as an organization. Responsible for the sales targets of the projects assigned...

  • Conference and Banqueting Operations Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Conference and Banquet Operations Manager is responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.What will I be doing?As a Conference and Banquet Operations Manager, you are responsible for managing all aspects of Conference and...

  • Sales Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Sales Friends Full time

    Data Centers around the world are experiencing a massive revolution, driven by containers, microservices and cloud native architectures. At Traefik Labs, we develop advanced software solutions for the modern data centers. The company's popular open source projects include...Overview: Morgan Advanced Materials is a business rich in history and innovation....

  • Assistant Groups, Conference

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Technologies Full time

    Assistant Groups, Conference & Events Manager - FranchiseJob Requirements An Assistant Groups, Conference and Events Manager will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.As Assistant Groups, Conference and Events Manager, you will maximise revenue...

  • Group, Conference and Events Sales Executive

    2 months ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.What will I be doing?As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations,...

  • Group, Conference and Events Sales Coordinator

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Group, Conference, and Events (GCE) Sales Coordinator will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.What will I be doing?As Group, Conference, and Events (GCE) Sales Coordinator, you will maximise revenue opportunities in the areas of group reservations,...

  • Group, Conference and Events Sales Coordinator

    1 month ago

    Dubai, Dubai, United Arab Emirates Hilton Garden Inn Dubai Al Mina Full time

    A Group, Conference, and Events (GCE) Sales Coordinator will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.What will I be doing?As Group, Conference, and Events (GCE) Sales Coordinator, you will maximise revenue opportunities in the areas of group reservations,...

  • Group, Conference and Events Sales Coordinator

    1 month ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Group, Conference, and Events (GCE) Sales Coordinator will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.What will I be doing?As Group, Conference, and Events (GCE) Sales Coordinator, you will maximise revenue opportunities in the areas of group reservations,...

  • Assistant Groups, Conference

    2 months ago

    Dubai, Dubai, United Arab Emirates Hilton Technologies Full time

    Job Requirements An Assistant Groups, Conference and Events Manager will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.As Assistant Groups, Conference and Events Manager, you will maximise revenue opportunities in the areas of group reservations, conferences and...

  • Group Conference and Events Sales Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates HILTON Full time

    As Group, Conference, and Events (GCE) SalesExecutive for Conrad Dubai, you will maximise revenue opportunitiesin the areas of group reservations, conferences and events bydriving sales leads and increasing conversions. The GC&ESales Executive will interact frequently with Guests and customerswith the intention of earning repeat and expanded...

  • Assistant Groups, Conference

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Job RequirementsAn Assistant Groups, Conference and Events Manager will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.As Assistant Groups, Conference and Events Manager, you will maximise revenue opportunities in the areas of group reservations, conferences and...

  • Groups, Conference and Events Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Groups, Conference and Events ManagerA Groups, Conferences and Events Manager serves as the hotel representative to prospective clients and customers who need to rent rooms requiring group accommodations guest rooms) and/or meeting space and food and beverage service.What will I be doing?As Groups, Conferences and Events Manager, you will manage group...

  • Groups, Conferences and Events Sales Manager Jobs In Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Groups, Conferences and Events Sales Manager Jobs In Dubai | HiltonFor More Top Organization Jobs Click HereDescription:A Groups, Conferences and Events Sales Manager actively promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sells the other products within the Company brandsResponsibilities:Develop future and...